Mais Jaffal
Moorhead
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Head of Reception and Marketing
Al-Quds University
10.2023 - 07.2025
- Managed front desk operations to ensure seamless daily functions and high customer satisfaction.
- Developed targeted marketing campaigns that increased community engagement and awareness of university programs.
- Coordinated social media strategies to enhance online presence and promote university events effectively.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Accountant
Al-Quds University Student Housing
09.2022 - 07.2025
- Managed monthly budgeting processes, ensuring accurate allocations and accountability across departments.
- Prepared financial statements to facilitate timely reporting and compliance with university standards.
- Conducted thorough financial analysis to identify trends and recommend cost-saving measures.
- Executed accounts payable processing, ensuring timely payments to vendors and maintaining positive relationships.
English Teacher
Masar Center
04.2021 - 02.2025
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Implemented innovative teaching strategies to accommodate diverse learning styles.
- Conducted regular assessments to monitor student progress and adjust teaching methods accordingly.
- Led professional development workshops focused on integrating technology into the classroom experience.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Registration Assistant
Al-Quds University
07.2022 - 10.2023
- Coordinated student registration processes to ensure timely enrollment and accurate recordkeeping.
- Increased accuracy in record-keeping through meticulous attention to detail while entering patient data into the system.
- Answered patient questions and inquiries regarding registration process and documentation.
- Assisted in developing and implementing registration protocols to enhance efficiency and accuracy.
- Collaborated with academic departments to resolve registration issues, enhancing student satisfaction through effective communication.
- Analyzed feedback from students regarding the registration experience, identifying areas for process improvement initiatives.
Education
Bachelor of Arts - Human Rights And International Law
Al-Quds University
Palestine, Jerusalem 07-2023
Bachelor of Arts - English Language And Literature
Al-Quds University
Palestine, Jerusalem07-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Computer skills
- Decision-making
- Problem resolution
- Excellent communication
Languages
Arabic
English
Timeline
Head of Reception and Marketing
Al-Quds University
10.2023 - 07.2025
Accountant
Al-Quds University Student Housing
09.2022 - 07.2025
Registration Assistant
Al-Quds University
07.2022 - 10.2023
English Teacher
Masar Center
04.2021 - 02.2025
Bachelor of Arts - Human Rights And International Law
Al-Quds University
Bachelor of Arts - English Language And Literature
Al-Quds University