Mai Yang Xiong

• Masked various parts for Curtiss Wright
• Built and assembled chargers for medical devices at Intricon, utilizing microscope for precision in connector processes.
• Verified accuracy and completeness of documentation and processes to maintain compliance and quality standards.
• Medical sewer; hand stitch tissues and medical fabric of heart values

• Captain of masking department
• Operated hoist to lift and mask parts on the line per work order specifications.
• Masked various parts per work order according to SWI with required plugs, tape, screws, etc.
• Magic Racks - racking smaller parts for wash process, paint line and ovens.
• Cross-trained in all paint line positions, enhancing flexibility and workflow efficiency.

• Prepared high-quality salads and smoothies following standardized recipes to maintain consistency.
• Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Operated kitchen equipment safely and efficiently, adhering to food safety regulations.
• Trained new staff on operational procedures and customer service best practices, enhancing team performance.
• Collaborated with team members to streamline workflow during peak hours, improving service speed.
• Maintained cleanliness of workstations and dining areas, contributing to a positive customer experience.

• Collaborated with team members to streamline production schedules and meet deadlines.
• Maintained a clean, safe work environment in compliance with company regulations and industry standards.
• Demonstrated adaptability to changing priorities, adjusting workflow accordingly to maintain production deadlines.

• Send out daily emails, reminders, and notifications to selected pharmacies as their schedule audit date gets closer.
• Printed and organized audit layout paperwork into labeled pharmacy folders for daily and upcoming audits.
• Organized audit hardcopies alphabetically by Pharmacy and Audit date for easy access during reviews.
• Scanned and filed Pharmacy audit paperwork into electronic database for efficient record-keeping.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.

• Handled quote requests from dealers by utilizing multiple software systems.
• Communicated with dealers via email and phone regarding quotes, addressing changes and requests.
• Provide part numbers and guides as dealer requests.
• Track, file and search orders as well as quotes.
• Managed inbound and outbound calls to facilitate communication.

• Operated high-speed sorting equipment to streamline mail processing workflows.
• Maintained high level of confidentiality with mail items in line with regulations.
• Daily data entry of incoming mail

Ring up items for customers

Restock daily

Daily cleaning

Customer Service

• Entered client files and requirements into company database, maintaining accuracy of records.
• Processed client paperwork efficiently, ensuring timely fulfillment of requests.
• Developed computer skills to effectively navigate multiple systems and utilize Microsoft software daily.

Vacuum, mop, sweep classrooms daily

Use chemical to clean walls and windows daily