Makenna Grau
Minneapolis
Summary
Compassionate and client-focused up coming GCU elementary education major with a strong foundation in empathy, active listening, and customer service. Proven ability to build trust, de-escalate emotional situations, and provide supportive guidance in high-pressure environments. Dedicated to fostering a safe, inclusive space where individuals feel heard and understood. Eager to contribute to a team that values mental well-being and personal growth.
Overview
3
3
years of professional experience
Work History
Camp Counselor in Training
Trout Lake Camp
Pine River
06.2022 - 08.2025
- Supervised campers during activities and ensured safety protocols were followed.
- Assisted in planning and organizing daily camp schedules and events.
- Led small group activities, fostering teamwork and communication among campers.
- Monitored camper behavior, addressing conflicts and promoting a positive environment.
- Build a safe environment for children to grow in their faith.
Barista
Starbucks
Springbrook
11.2024 - 03.2025
- Prepared and served a variety of beverages to customers.
- Maintained cleanliness and organization of the workspace.
- Operated coffee brewing equipment efficiently and safely.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new baristas.
- Handled cash transactions and processed payments.
- Excellent conversation and customer service skills.
Camp Counselor
Camp needlepoint
Hudson
08.2024 - 08.2024
- Supervised daily activities for campers ensuring safety and engagement.
- Organized recreational games and activities promoting teamwork and fun.
- Assisted in managing camper behavior through positive reinforcement techniques.
- Communicated regularly with parents about camper experiences and progress.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Build strong relationships with coworkers, campers, and parents.
- Manage campers diabetes and promote confidence in their abilities to manage it on their own.
Education
High School Diploma -
Blaine Highschool
Blaine, MN06-2025
Skills
- Communication skills
- Patience
- Active listening
- Verbal and written communication
- Emotional intelligence
- Positive engagement
- Flexibility and adaptability
- Building connections
Accomplishments
- High honors high school graduate
Timeline
Barista
Starbucks
11.2024 - 03.2025
Camp Counselor
Camp needlepoint
08.2024 - 08.2024
Camp Counselor in Training
Trout Lake Camp
06.2022 - 08.2025
High School Diploma -
Blaine Highschool