MAKENZIE MANUEL
Plymouth
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
7
7
years of professional experience
Work History
Store Operations Team Lead
Walmart
04.2021 - Current
- Supervise and train large teams of 50+ people in multiple departments.
- Hired, trained, and developed employees for various sales and customer service roles throughout the store.
- Motivate teams and record metrics daily to ensure goals are being met.
- Generated reports detailing findings and recommendations.
- Maintained exceptional customer service standards and maximized sales opportunities through visual merchandising.
Team Member
Target
09.2019 - 12.2019
- Provided the best customer service to guests throughout the store.
- Organized shelves, and racks to create a memorable guest experience.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
IT Intern
Cargill
06.2018 - 06.2019
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Provided employee support and technology functionality.
Education
High School Diploma -
Hopkins High School
01.2019
Skills
- Management
- Administrative
- Leadership
- Customer Service
- Merchandising
- Inventory
- Data analysis
- Scheduling
- IT
- Problem Solving
- Time Management
- Sales
- Communication
- Cross-functional coordination
Timeline
Store Operations Team Lead
Walmart
04.2021 - Current
Team Member
Target
09.2019 - 12.2019
IT Intern
Cargill
06.2018 - 06.2019
High School Diploma -
Hopkins High School
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