MANDI DOPPENBERG
Pipestone
Summary
Dynamic and customer-focused professional with a proven track record at D's Mart, excelling in inventory management and sales data analysis. Recognized for enhancing customer engagement and resolving complaints effectively, I bring strong problem-solving skills and a commitment to quality assurance, driving sales and fostering loyalty in fast-paced environments.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly skilled Forklift Operator with background in warehouse operations, inventory management, and safety compliance. Strong ability to operate heavy machinery while prioritizing efficiency and adhering to safety protocols.
Highly competent Warehouse Worker with robust experience in inventory management, order fulfillment, and shipping/receiving processes. Notable strength in maintaining optimal warehouse organization and safety standards. Committed to improving efficiency and productivity through continuous process improvement. In previous roles, contributed to reducing order-processing times and boosting customer satisfaction levels. Efficient Data Entry Clerk known for high productivity and ability to complete tasks swiftly. Specialize in accurate data management, quick typing skills, and fast learning use of database software. Possess key soft skills including strong communication, organizational abilities, and adaptability which ensure success in fast-paced environments.
Overview
10
10
years of professional experience
Work History
cashier D's Mart
Dhimant Patel
Jasper
07.2024 - Current
- Analyzed inventory levels and product turnover to optimize stock management and minimize shortages.
- Engaged with customers to understand their needs, offering personalized recommendations to enhance shopping experience.
- Processed sales transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Trained new staff on customer service best practices and product knowledge to ensure consistent service quality.
- Monitored sales data to identify trends and adjust marketing strategies accordingly to boost revenue.
- Implemented promotional campaigns, successfully increasing foot traffic and sales during peak periods.
- Maintained store organization and cleanliness, creating an inviting atmosphere for customers.
- Resolved customer complaints swiftly to ensure satisfaction and foster loyalty.
- Utilized POS systems to manage transactions and perform detailed financial reporting.
- Restocked merchandise, ensuring optimal product placement and visual appeal to enhance sales.
- Established strong relationships with regular customers to enhance customer retention and satisfaction.
- Processed accurate credit, debit, check and cash sales transactions daily.
bartender/cook Trosky Bar & Grill
Kyley Mills
Trosky
05.2022 - 07.2024
- Engaged with patrons to provide friendly and attentive service, ensuring a welcoming atmosphere.
- Mixed and served a variety of cocktails and beverages, following established recipes and customer preferences.
- Managed inventory levels by tracking stock usage and placing orders to maintain adequate supplies.
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety standards.
- Trained and mentored new bartenders on drink preparation techniques and customer service protocols.
- Checked identification to verify customer age and ensure compliance with liquor laws.
- Responded promptly to customer inquiries and complaints, resolving issues to maintain satisfaction.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Stocked ice bins and coolers as needed throughout shift.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Prepared and cooked a variety of menu items, ensuring quality and presentation met restaurant standards.
- Monitored food inventory levels to minimize waste and ensure availability of ingredients for daily specials.
- Trained and mentored new kitchen staff on food preparation techniques and safety protocols.
- Executed daily prep work including chopping vegetables, marinating proteins, and measuring ingredients.
- Ensured compliance with food safety regulations, maintaining a clean and sanitary work environment.
- Utilized time management skills to handle multiple orders during peak service hours efficiently.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Organized storage areas for efficient usage of space.
- Resolved customer complaints regarding food quality or services provided.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Checked completed orders for correct quantity and quality.
Counter Sales Representative
Hog Slat
Pipestone
05.2022 - 08.2022
- Created inviting environment for customers by maintaining store organization and cleanliness
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Tracked down hard-to-find merchandise at diverse locations
- Processed accurate credit, debit, check and cash sales transactions daily
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Displayed merchandise by arranging in appealing ways to boost sales
- Assisted customers in locating products and provided recommendations based on individual needs.
- Managed inventory levels by restocking shelves and monitoring product availability to avoid shortages.
- Provided assistance in unloading deliveries from suppliers' trucks.
- Restocked shelves with new merchandise when needed.
- Organized paperwork related to sales orders, invoices, delivery notes.
- Performed cashier duties such as processing payments, issuing receipts, and balancing daily transactions.
- Placed special orders or called other stores to find desired items.
- Assisted customers with selection of products to meet their needs.
- Greeted customers to determine wants or needs.
Server, Bartender
Stone House & Quarry Lounge
Pipestone
10.2020 - 04.2022
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Upsold items such as appetizers and mixed drinks to enhance sales numbers
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Answered customers' questions, recommended items and recorded order information
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Printed dining checks with total due, collected payment and offered receipts to complete transactions
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
- Collected orders and relayed them to bartenders quickly and accurately
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Checked identification for minimum age for sale of alcoholic beverages.
Special Needs Caregiver
ACCRA, Pipestone
Pipestone
05.2020 - 11.2020
- Assisted 12 yr old child with cerebral palsy with Activities of Daily Living (ADLS) which consisted of entertaining
- Administered prescriptions that included anti seizure medication
- Assisted child with hygiene which consisted of brushing teeth, bathing, toiletry, and clothes changing
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives, with feeding tube every 4 hours
- Provided safe mobility support to help patients move around personal and public spaces
- Transported child to events and activities, medical appointments and shopping trips
- Transported child via wheelchair to and from daily activities
- Assisted child with daily physical therapy Assisted child with education and play
- Entertained, conversed and read aloud to keep patients mentally alert
- Build strong relationships with clients to deliver emotional support and companionship
- Recognized and reported changes in child's health or behavior to parents.
Paraprofessional
Pipestone Area Schools
Pipestone
02.2020 - 10.2020
- Serve as guide in instructing students with special needs on proper classroom behavior
- Supervise students during lunch or recess, as well as in between classes or on field trips
- Assist student with life skills, toiletry, hygiene, walking at times, writing, and staying on task
- Helped fill in when someone was gone (team player)
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teachers
- Prepared instruction materials, constructed bulletin boards and set up work areas
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation
- Relieved classroom teacher during breaks and maintained order and structure in classroom
- Reported on student progress, behavior and social skills to parents
- Monitored students on field trips, handling roll calls and group movement to keep youths safe in public settings
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Swine Specialist, Farrowing Manager
Pioneer Pork
Elkton
06.2018 - 10.2019
- Followed all company policies and procedures to deliver quality work
- Responsible for assigning daily tasks and making sure tasks were getting finished properly and in timely manner
- Managing farrowing activities including washing, processing piglets, feeding, treating, sleeving sows, sizing piglets, making starve litters, moving sows and daily recording paperwork
- Responsible for barn chores including maintaining proper standards of hygiene and cleanliness
- Monitored workers to enforce safety regulations and warned or disciplined violators
- Which consisted of following biosecurity procedures
- Maintain high quality of herd health and production
- Evaluated animal feed rations to deliver maximum intake and daily gain to reduce overall cost per head
- Performed inventory control and quality assurance of farm's products, supplies, and materials and discarded or reordered products as necessary
- Assessed animals for signs of injury or illness, notifying managers
- Treated animal illnesses or injuries following experience
- Performed minor repair work on field equipment, electrical and plumbing issues.
Swine Specialist, Farrowing Manager
Triple V Farms
Inwood
07.2015 - 12.2017
- Kept pens, stalls and farm equipment clean and sterilized to support animal well being
- Conducted thorough examinations of animals to identify concerns such as illnesses, diseases and injuries, as well as monitor and document physical changes
- Evaluated animal feed rations to deliver maximum intake and daily gain to reduce overall cost per head
- Followed safety-based and successful protocols
- Oversaw feeding, watering and health monitoring of swine, prioritizing health and wellness
- Maintained growth, feeding, production, and cost records for swine livestock
- Performed inventory control and quality assurance of farm's products, supplies, and materials and discarded or reordered products as necessary
- Monitored inventory of products and placed purchase orders
- Planned, directed, delegated and performed daily chores for farm
- Used time-management strength to cross-train associates to cover more areas without increasing expense
- Assessed animals for signs of injury or illness
- Prepared food, cleaned enclosures and administered medications to treat acute and chronic conditions
- Inspected facilities to determine maintenance needs
- Led team of 6 skilled and unskilled farm personnel
- Communicated with management regarding daily tasks, inventory, any health issues, etc
- Performed minor repair work on field equipment, plumbing and electrical issues, and notified owner of major breakdowns.
Education
MN License - Cosmetology
Minnesota West,
Pipestone, MN05.2000
No Degree - Veterinarian Office Management
Minnesota West
Pipestone, MN05.1998
High School Diploma -
Pipestone Area Schools
Pipestone, MN1997
Skills
- Energetic and Outgoing
- Inventory management
- POS system operation
- Customer engagement
- Sales data analysis
- Food preparation techniques
- Cash handling accuracy
- Complaint resolution
- Problem solving
- Visual merchandising
- Self-Directed
- Time management
- Health and safety compliance
- Maintenance & repair
- forklift operation
- Data entry
- Analytical thinking
- Computer skills
- Clerical support
- Organization
- Dependable and responsible
- Quality assurance
- Active listening
Languages
Spanish
Timeline
cashier D's Mart
Dhimant Patel
07.2024 - Current
bartender/cook Trosky Bar & Grill
Kyley Mills
05.2022 - 07.2024
Counter Sales Representative
Hog Slat
05.2022 - 08.2022
Server, Bartender
Stone House & Quarry Lounge
10.2020 - 04.2022
Special Needs Caregiver
ACCRA, Pipestone
05.2020 - 11.2020
Paraprofessional
Pipestone Area Schools
02.2020 - 10.2020
Swine Specialist, Farrowing Manager
Pioneer Pork
06.2018 - 10.2019
Swine Specialist, Farrowing Manager
Triple V Farms
07.2015 - 12.2017
MN License - Cosmetology
Minnesota West,
No Degree - Veterinarian Office Management
Minnesota West
High School Diploma -
Pipestone Area Schools