Mandy Kinkade
Inver Grove Heights
Summary
Dynamic HR professional with hands-on experience at Amazon, adept at enhancing employee engagement and resolving conflicts. Proven skills in data analysis and communication, with a strong focus on optimizing HR processes. Successfully supported performance evaluations and coordinated events, fostering a collaborative workplace culture.
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
3
3
years of professional experience
Work History
HR Associate Partner
Amazon
09.2023 - Current
- Reduced time spent on repetitive tasks through automation of HR processes, allowing more focus on strategic initiatives.
- Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.
- Assisted in updating company policies regularly to ensure alignment with current industry standards and best practices in human resources management.
- Boosted HR efficiency by consolidating systems and creating user-friendly resources for employees and managers.
- Supported management in addressing employee concerns, facilitating open communication channels and fostering a positive work environment.
- Spearheaded an internal survey initiative to gather feedback from employees, leading to actionable insights for improving workplace dynamics.
- Collaborated with department heads to create succession plans, fostering a proactive approach toward employee development and promotion.
- Conducted thorough performance evaluations to identify areas for improvement and growth opportunities for staff members.
- Implemented safety protocols within the workplace, contributing to lower accident rates and increased employee wellbeing.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Advocated for staff members, helping to identify and resolve conflicts.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Cultivated a positive work environment within the firm by promoting collaboration among colleagues.
HR Interim
Amazon
06.2023 - 09.2023
- Created and updated tracking spreadsheets using MS Excel.
- Updated and maintained employee records to respond quickly to requests for information.
- Worked with HR team to coordinate company events.
- Developed strong written and verbal communication skills.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Supported efforts to optimize employee engagement, diversity and inclusion.
- Assisted with performance evaluations and identified areas for improvement to provide opportunities for growth.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Collaborated with managers to identify and address employee relations issues.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Help associates make time card corrections, take leave of absence, change schedules, and make school accomodations.
- Took on captianship of certian monthly projects like installments and locker audits as well an small projects like designing flyers, making "whos your manager cards".
- Make company purchases for planned events.
- Runs daily sort reports and completes daily tasks.
- Communicates effectively with team members to arrange and complete company goals.
Sortation Associate
Amazon
12.2021 - 06.2023
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
- Launched MSP8 starting on day one first shift.
- Became ambassador and trained in everything excluding PIT.
- Trained and cross trained new employees starting second week of launch.
Education
GED
Minnesota 05.2002
Skills
- Handling and Sorting packages
- Maintaining Quality Assurance Standards
- Monthly Audits on associates
- Teamwork Skills
- Item Scanning
- Hazardous Materials in problem solve
- Conveyor Systems
- Handheld Scanners
- Belt Conveyors
- Training associates
- Problem solving
- HR Support
- HR Policies
- Employee Engagement
- Human Resources Department Processes
- HR Systems
- Policy and Procedure Writing
- Eligibility Determinations
- Employee Discipline
- Policy Interpretation
- Complaint Handling
- Temporary and Seasonal Employees
- Data Entry
- Personnel Records
- Google Docs
- Engagement Activities
Accomplishments
- Achieved small projects by completing captianship duties with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved negative UPT cases which led to helping associated keep and maintain positive time off options.
- Achieved associate interaction through effectively helping with planning and organizing events.
Timeline
HR Associate Partner
Amazon
09.2023 - Current
HR Interim
Amazon
06.2023 - 09.2023
Sortation Associate
Amazon
12.2021 - 06.2023
GED
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