Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manuel Ochoada

Minneapolis

Summary

Dynamic Sales Associate with proven expertise at Twones Tobacco, excelling in customer service and relationship management. Recognized for enhancing store appeal and fostering repeat business through effective communication and problem-solving skills. Adaptable and reliable, with a strong focus on achieving goals and maintaining high standards in cash handling.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

Twones Tobacco
2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Holiday Gas Station
2021 - 02.2022

Processed customer transactions while providing friendly service.

Maintained stocked shelves to promote an appealing shopping environment.

Conducted thorough cleaning of store premises for a welcoming atmosphere.

Inspected and replaced outdated products to enhance inventory integrity.

Front of House Maintenance

Hyatt Regency Minneapolis
06.2014 - 12.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

General Studies

Roosevelt High School
Minneapolis, MN
06.1992

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem solving
  • Active listening
  • Multi-tasking
  • Interpersonal skills
  • Reliability and punctuality
  • Goal orientation
  • Relationship management
  • Adaptability
  • Cash handling and register operation

Timeline

Front of House Maintenance

Hyatt Regency Minneapolis
06.2014 - 12.2018

Sales Associate

Twones Tobacco
2021 - Current

Sales Associate

Holiday Gas Station
2021 - 02.2022

General Studies

Roosevelt High School
Manuel Ochoada