Summary
Overview
Work History
Education
Skills
Timeline
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Mara Hecksel

Saint Louis Park

Summary

Versatile Bartender and Server with many years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.

Overview

8
8
years of professional experience

Work History

Bartender/Server

Jacque B's Kitchen & Cocktails
Montrose
11.2023 - Current
  • Upsold customers from shelf to premium brands to help boost sales.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Effectively multitasked within fast-paced environment.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Managed accurate bar tabs and processed cash and credit card transactions.

Bartender/Server

B's on the River at River's Edge Golf Course
Watertown
05.2017 - Current
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Performed opening and closing duties including restocking supplies.
  • Collected and organized daily till totals and tips.
  • Poured wine, beer and cocktails for patrons.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Greeted customers and provided excellent customer service.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Demonstrated excellent multitasking skills by efficiently managing multiple requests at once.

Bartender/Server

Blackhorse Bar and Grill
Winona
04.2022 - 09.2022
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Processed payments accurately and efficiently with POS system.
  • Effectively multitasked within fast-paced environment.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Cleansed glasses with sanitizing solution after each use.

Fulfillment Team Member

Target
Hutchinson
04.2020 - 11.2020
  • Stocking shelves with new merchandise when it arrives at the facility.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.

Education

Bachelor of Arts - Psychology

Winona State University
Winona, MN
05-2023

Skills

  • Highly reliable
  • Responsible alcohol service
  • Food service
  • Patience and tolerance
  • Communication skills
  • Multitasking and organization
  • Exceptional customer service
  • Positive and professional

Timeline

Bartender/Server

Jacque B's Kitchen & Cocktails
11.2023 - Current

Bartender/Server

Blackhorse Bar and Grill
04.2022 - 09.2022

Fulfillment Team Member

Target
04.2020 - 11.2020

Bartender/Server

B's on the River at River's Edge Golf Course
05.2017 - Current

Bachelor of Arts - Psychology

Winona State University

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Mara Hecksel