Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Marek Overtoom

New Hope

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service and attention to detail. Skilled in data analysis and effective communication, I consistently ensured customer satisfaction and maintained high standards in merchandise presentation. Recognized for my ability to respond promptly to inquiries and resolve issues efficiently.

Overview

3
3
years of professional experience

Work History

Personal Shopper

Walmart
Decorah
05.2024 - 05.2025
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Organized clothing racks, shelves, and displays in the store according to size, color, and style.
  • Inspected returned merchandise for damage or defects before placing it back on display.
  • Responded promptly to customer inquiries via phone calls or emails.
  • Stocked shelves with newly received merchandise according to established guidelines.

Laborer

Fromm's woodworking
Blaine
08.2022 - 08.2023
  • Fabricated and finished hardwood products using a variety of tools, including saws, sanders, routers, and jointers.
  • Created patterns for curved shapes by laminating thin strips of wood together.
  • Conducted quality inspections on all woodworking projects prior to completion.
  • Delivered completed projects directly to clients' homes or businesses.

Food Waiter

Maxwells BBQ
Pine City
01.2022 - 08.2022
  • Coordinated closing duties such as restocking supplies, counting money drawers, resetting dining room furniture and decorations, at end of shift.
  • Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
  • Maintained cleanliness of dining area including setting up tables before shift began, cleaning up spills during shift, wiping down surfaces after shift ended.
  • Performed cashier duties when necessary such as totaling bills accurately, accepting payments from customers, providing change as required.
  • Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.

Education

Bachelor of Science - Mathematics And Data Science

Luther College
Decorah, IA
05-2028

High School Diploma -

Pine City High School
Pine City, MN
05-2024

Skills

  • Data analysis
  • Machine learning
  • Effective communication
  • Decision-making
  • Project management
  • Accurate money handling
  • Attention to detail
  • Verbal and written communication

Affiliations

  • Boy Scouts
  • 4-H
  • Basketball
  • football
  • track and field
  • Mens Volleyball
  • Order of the Arrow

Accomplishments

  • Troup Leader boy scouts
  • grand champion showmanship 4-H
  • Employee of the Month Walmart
  • Captain of Basketball team

Timeline

Personal Shopper

Walmart
05.2024 - 05.2025

Laborer

Fromm's woodworking
08.2022 - 08.2023

Food Waiter

Maxwells BBQ
01.2022 - 08.2022

Bachelor of Science - Mathematics And Data Science

Luther College

High School Diploma -

Pine City High School

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Marek Overtoom