Marelin Montano-Vergara
Minneapolis,Minnesota
Summary
Dedicated team player, with proven leadership and communications skills. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
14
14
years of professional experience
Work History
Office Specialist III
Hennepin County Attorneys Office
04.2019 - Current
- Request discovery from police agencies
- Upload discovery - any digital evidence
- Follow-Up on outstanding discovery requests
- Set up media carts for hearings and trials
- Pick up and coordinate return of physical evidence from police agencies
- Package evidence for trial, and return evidence when done
Sales Associate
Southside Electronics
06.2015 - 05.2017
- Understand technology and service plans and makes it simple for customers and other employees to understand
- Field questions about product features and explains benefits to consumers in a way that is engaging and promotes excitement in acquiring and using these products and services
Student Worker, Receptionist
Advance Auto Parts
08.2014 - 06.2015
- Answered incoming calls and transferred them to coworkers and supervisors while providing high level customer service
- Sign-in incoming mail to coworkers and supervisors including delivery from UPS and FedEx
Student Worker, Human Resources
Health Partners
08.2013 - 06.2014
- Check employee information in the Lawson Program
- File and maintain 100 employee records daily
- Duplicate employee records for coworkers and supervisors moving to new employment
Student Worker, Receptionist
Holy Rosary Church
08.2011 - 06.2013
- Answer incoming phone calls and redirect to appropriate staff person
- Assist transportation coordinator with afternoon pick-ups
- Format, copy and distribute church bulletin every week
Education
Hennepin County Office Specialist Certificate -
Project for Pride in Living
01.2019
Empowered Call Center Training - Competency-Based Certification in key customer service skills
Twin Cities RISE
01.2018
High School Diploma - undefined
Cristo Rey Jesuit High School
01.2015
Corporate Work Study Program - College-preparatory academics combined with professional work experience
Cristo Rey Jesuit High School
01.2011
Skills
- Bilingual in English and Spanish
- Attention to detail
- Court proceedings
- Time management abilities
- Problem resolution
- Oral communication
- Written communication
- Evidence collection
- Document examination
- Case support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Specialist III
Hennepin County Attorneys Office
04.2019 - Current
Sales Associate
Southside Electronics
06.2015 - 05.2017
Student Worker, Receptionist
Advance Auto Parts
08.2014 - 06.2015
Student Worker, Human Resources
Health Partners
08.2013 - 06.2014
Student Worker, Receptionist
Holy Rosary Church
08.2011 - 06.2013
High School Diploma - undefined
Cristo Rey Jesuit High School
Corporate Work Study Program - College-preparatory academics combined with professional work experience
Cristo Rey Jesuit High School
Hennepin County Office Specialist Certificate -
Project for Pride in Living
Empowered Call Center Training - Competency-Based Certification in key customer service skills
Twin Cities RISE
Similar Profiles
Nick BellosNick Bellos
Deputy Sheriff at Hennepin County Sheriff’s OfficeDeputy Sheriff at Hennepin County Sheriff’s Office
Brian PetersonBrian Peterson
Deputy Sheriff/Detention Deputy-Retired at Hennepin County Sheriff's OfficeDeputy Sheriff/Detention Deputy-Retired at Hennepin County Sheriff's Office
Mitchel DaukMitchel Dauk
Detention Deputy at Hennepin County Sheriff's OfficeDetention Deputy at Hennepin County Sheriff's Office