Responsible and motivated recent college graduate ready to apply education in the workplace. Ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Greystar Management
06.2022 - Current
Responded to requests and scheduled appointments for property showings.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Verified tenant incomes and other information before accepting lease applications.
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Concierge
Greystar Management
12.2020 - 09.2022
Offered friendly and efficient service to customers, handled challenging situations with ease.
Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Explained security policies and procedures to guests and staff to promote visitor confidence and safety.
Maintained high level of professionalism and discretion when dealing with guests.
Developed and implemented guest service policies and procedures to drive loyalty and referrals.
Lifeguard
Lifetime Fitness
06.2017 - 08.2022
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored safety of guests in and around swimming pool.
Responded to emergency situations in a timely, efficient manner.
Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Demonstrated rescue techniques and provided first aid in emergency situations.
Administered CPR and first-aid following best practices.
Education
Bachelor of Arts - Business Management
Gustavus Adolphus College
St Peter, MN
05.2023
Skills
Team Collaboration
Organization
Creativity
Strong Work Ethic
Flexibility
Attention to Detail
Captain of the Gustavus Swim Team 2022-2023
Led my teammates to be the best people they could be in and out of the water.