Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Spitzer

Henriette

Summary

Dynamic professional with a proven track record in multiple long term positions, excelling in creative thinking and team leadership. Adept in data entry and office administration, I enhance operational efficiency while fostering a positive work environment. Experience in Microsoft programs and Sharepoint. Fast learner and excels in communications with staff and clientele.

Overview

11
11
years of professional experience

Work History

Home Health Aide

Signe & Olivia's Assisted Living
07.2024 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Receptionist

Arbor Glen Senior Living
09.2020 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Organized, maintained and updated information in computer databases.

Store Manager

Aldi USA
06.2014 - 01.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Education

High School Diploma -

New Heights School
Stillwater, MN
06-2012

Skills

  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • Microsoft outlook
  • Critical thinking
  • Documentation and recordkeeping
  • Appointment scheduling
  • Filing and data archiving
  • Invoice processing
  • Supervising staff
  • Letter preparation

Timeline

Home Health Aide

Signe & Olivia's Assisted Living
07.2024 - Current

Receptionist

Arbor Glen Senior Living
09.2020 - 03.2023

Store Manager

Aldi USA
06.2014 - 01.2020

High School Diploma -

New Heights School
Margaret Spitzer