MARIA DEL CARMEN PEREZ VILLEGAS
Byron
Overview
11
11
years of professional experience
Work History
Lead Teacher
Head Start Program
KASSON
11.2024 - Current
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Maintained accurate documentation on student attendance, behavior, health records.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Managed inventory and supplies to ensure materials were available when needed.
- Established positive relationships with families from diverse backgrounds.
- Collaborated with colleagues to develop strategies that would promote optimal academic outcomes for all students.
Teacher's Assistant
Head Start Program
Rochester
09.2024 - 11.2024
- Managed the distribution and collection of textbooks and other teaching materials.
- Supported classroom teacher in managing a diverse classroom of students.
- Facilitated small group instruction and activities for students of varying abilities.
Lead Teacher
Tierra Encantada Rochester
Rochester
06.2023 - 09.2024
- Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.
- Maintained secure and disciplined classroom to provide positive learning environment.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Teacher's Assistant
Phillips Elementary School
Phillips
04.2023 - 05.2023
- Collaborated with colleagues to develop instructional plans that meet the individual needs of dual-language students.
- Tutored and assisted children individually and in small groups to help them master assignments and reinforce the learning concepts of dual-language students.
Principal and Professor at Colegio Benavente
Colegio Benavente
Coatzacoalcos
08.2019 - 04.2022
- Cultivated positive relationships with parents and staff to facilitate school operations and student success.
- Managed school administration operations and organized teacher schedules, student registration processes and class orientation sessions.
- Facilitated communication between teachers, administrators, families and other stakeholders in order to promote collaboration among all participants in the educational process.
- Organized regular meetings with faculty members to discuss issues related to instruction, assessment strategies and classroom management techniques.
General Manager of Operations
Vips
Coatzacoalcos
02.2018 - 08.2019
- Oversaw financial management, budget management, accounting and payroll activities.
- Collaborated with team leaders on quality audits.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
General Manager of Operations
Hotel One Coatzacoalcos, Franquicia Grupo Posadas
Coatzacoalcos
11.2016 - 11.2017
- Maximize operational flows and profitability, enhance guest satisfaction rates while ensuring compliance with standards, as well as operational and service procedures in the areas.
- Crear equipos con el área de operaciones para brindar valor agregado y tangible a los huéspedes, a través de las diferentes unidades de negocio.
- Establish human capital management practices that allow for attracting, developing, and retaining the talent that the hotel has, and promote a pleasant, flexible, and competitive work environment, in accordance with policies, procedures, and organizational culture.
General Services Manager
Hotel Fiesta Inn Mexicali, Franquicia Grupo Posadas
Mexicali
03.2015 - 11.2016
- Analyzed data collected through surveys conducted among customers regarding their satisfaction with products or services provided by the company's general services department.
- Delegated work to staff, setting priorities and goals.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Identified needs of customers promptly and efficiently.
Customer Service Supervisor
Hotel Fiesta Americana Veracruz, Franquicia Grupo Posadas
Boca del Rio
11.2013 - 03.2015
- Interviewed, hired and trained staff to meet company objectives.
- Trained new customer service representatives on company policies and procedures.
- Set clear expectations and helped employees pursue optimal paths for achieving each target.
- Created reports on daily, weekly, monthly basis related to customer service activities.
- Worked effectively in team environments to make the workplace more productive.
Education
Master of Science - Educational Sciences
Universidad Istmo Americana
Coatzacoalcos, Veracruz, México01.2021
BBA - Tourism Business Management And Administration
Universidad Veracruzana
Veracruz, Veracruz, México12-2014
Skills
- Lesson planning
- Curriculum development
- Staff training
- Parental engagement
- Communication skills
- First aid and CPR
- Professional ethics
- Active listening
- Reporting and documentation
- Teamwork and collaboration
- Bilingual communication
- Financial management
- Microsoft office
- Microsoft Word
- Friendly, positive attitude
Develop Id
157770
Timeline
Lead Teacher
Head Start Program
11.2024 - Current
Teacher's Assistant
Head Start Program
09.2024 - 11.2024
Lead Teacher
Tierra Encantada Rochester
06.2023 - 09.2024
Teacher's Assistant
Phillips Elementary School
04.2023 - 05.2023
Principal and Professor at Colegio Benavente
Colegio Benavente
08.2019 - 04.2022
General Manager of Operations
Vips
02.2018 - 08.2019
General Manager of Operations
Hotel One Coatzacoalcos, Franquicia Grupo Posadas
11.2016 - 11.2017
General Services Manager
Hotel Fiesta Inn Mexicali, Franquicia Grupo Posadas
03.2015 - 11.2016
Customer Service Supervisor
Hotel Fiesta Americana Veracruz, Franquicia Grupo Posadas
11.2013 - 03.2015
Master of Science - Educational Sciences
Universidad Istmo Americana
BBA - Tourism Business Management And Administration
Universidad Veracruzana
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