Mariah Weise
Minneapolis
Summary
Highly driven hospitality professional experienced in serving, bartending, and leading team operations in high-volume restaurants. Strives to ensure customer satisfaction is exceeded to promote long-term loyalty to our guests and to my employers. Seeking to join an elevated and committed team who values surpassing all levels of standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server & Bartender
Dexter's
Minneapolis
08.2024 - Current
- Enhance customer satisfaction by being attentive to detail and making sure to build a connection with each guest to promote repeat clientele.
- Collaborate with team members in a high-paced environment to ensure efficient workflow and deliver excellent guest experiences.
Bar Lead
Dexter's
Minneapolis
11.2024 - 01.2026
- Updated management with EON's to track sales, covers, 86's, and communicate standards to uphold throughout day to day operations.
- Managed inventory pars, accounted for delivery organization, prepped batches, and communicated spirit and garnish needs for weekly ordering.
- Developed seasonal drink features and specials to enhance menu offerings.
Assistant Restaurant Manager
Boulder Tap House
Baxter
01.2021 - 08.2024
- Trained and managed staff to ensure food, beer, and cocktail knowledge was well implemented.
- Facilitated weekly meetings to establish labor and sales goals, highlight food and drink pairings, and assign daily administrative tasks.
- Monitored daily cash transactions and analyzed sales figures to ensure accuracy in financial reporting processes.
- Resolved customer complaints promptly and professionally, contributing to positive customer experiences.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
Server & Bartender
Boulder Tap House
Baxter
04.2019 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables, bar patrons, and fulfilling drink tickets simultaneously.
- Utilized upselling techniques and in-depth menu knowledge to enhance customer experience and drive sales.
Nanny
Pearo Household
Pequot Lakes
06.2017 - 05.2019
- Cared for children ranging in age from toddlers to teenagers providing them with a positive atmosphere.
- Transported children to school, extracurricular activities, and appointments.
Server
Joe's Pizza
Pequot Lakes
02.2016 - 04.2019
- Maintained knowledge of menu items and daily specials for informed recommendations.
- Assisted in food preparation and ensured cleanliness of buffet.
Education
High School Diploma -
Crosslake Community High School
Cross Lake, MN06-2018
Skills
- Beverage and food knowledge
- POS system knowledge
- Front-of-house display creation
- Operational Efficiency
- Customer Satisfaction
- Staff Training and Development
- Problem-Solving
Certification
- Beverage Service Training, MN Department of Public Safety, 01/2024, State-run program providing knowledge to help reduce the number of accidents, underage people served and to help promote overall safety to bars, restaurants, and their guests.
- ALE Training, Minneapolis, MN 09/2024, Mandatory training to maintain compliance and education to those in the service industry.
Timeline
Bar Lead
Dexter's
11.2024 - 01.2026
Server & Bartender
Dexter's
08.2024 - Current
Assistant Restaurant Manager
Boulder Tap House
01.2021 - 08.2024
Server & Bartender
Boulder Tap House
04.2019 - 08.2024
Nanny
Pearo Household
06.2017 - 05.2019
Server
Joe's Pizza
02.2016 - 04.2019
High School Diploma -
Crosslake Community High School