Marianna D'aniello

• Ensured compliance with state regulations governing outdoor education programs by participating in regular training sessions provided by relevant authorities or agencies.
• Enhanced outdoor educational experiences by developing and implementing diverse lesson plans focused on environmental awareness and conservation.
• Maintained clear communication channels with parents regarding their child''s progress in outdoor education programs while addressing concerns promptly and professionally.
• Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
• Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
• Collaborated with parents to address individual child needs and discuss progress reports regularly.
• Maintained safety and cleanliness by sterilizing toys and surfaces.
• Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
• Applied play-based strategies to provide diverse approaches to learning.
• Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
• Assisted in preparation of meals and snacks to provide children with proper nutrition.
• Instructed children in health and personal habits, such as eating, resting, and toileting.
• Planned and executed activities to stimulate physical, social and intellectual growth.
• Utilized creative teaching strategies to engage students in classroom.

Same skills of APS Dire Creare Giocare

• Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
• Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
• Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• E-Commerce management for the online website
• Turism information

• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Entered data into system and updated customer contacts with information to keep records current.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
• Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
• Support for logistic and purchasing departments
• Translations ITA-ENG/ENG-ITA

• Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
• Checked incoming orders and organized new stock.
• Assisted customers in locating items, ensuring a positive shopping experience.
• Organized shelves to remove slow moving items and add new merchandise.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.