Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marietta Sims

Sales Associate
Minneapolis

Summary

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Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Driven Front Desk Agent highly skilled in managing reservations, telephone calls, and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.

Knowledgeable Head Cook with strong background in leading cooking shifts and maintaining high-quality food preparation. Successfully managed kitchen operations and ensured strict adherence to safety and sanitation standards. Demonstrated leadership through effective team coordination and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Sales Associate

Goodwill Easter Seals of Minnesota
02.2025 - Current
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

FRONT DESK AGENT/HOUSEKEEPING

LaLa Enterprise
04.2024 - 09.2024
  • Handled incoming calls promptly and professionally, providing information or transferring calls as necessary.
  • Handled cash, credit and debit card transactions accurately.
  • Utilized problem solving techniques to resolve customer complaints quickly and satisfactorily.
  • Greeted customers upon arrival and provided assistance with check-in.
  • Interacted kindly with guests, offering assistance and support.
  • Resolved guest issues with creative solutions, escalating major concerns to management.
  • Coordinated with housekeeping staff to verify all rooms were clean and ready for guests.
  • Conducted regular audits of front desk operations to ensure accuracy and efficiency.

BREAST TRIMMER

Koch Foods Poultry Plant
10.2018 - 11.2023
  • Developed comprehensive knowledge of breast trimming techniques.
  • Followed detailed instructions from supervisors to ensure quality results.
  • Conducted regular inspections of breast trimming products for defects or irregularities.
  • Utilized specialized tools and equipment for trimming breasts with accuracy.
  • Operated a variety of cutting tools, including knives, saws, and grinders, to accurately trim meat to customer specifications.
  • Inspected meat products for quality and safety, adhering to USDA regulations and guidelines.
  • Understood food safety regulations related to the handling of raw meats during processing operations.
  • Inspected meat products for defects, bruises, and blemishes, and removed them along with any excess fat.
  • Cut and trimmed meat to prepare for packing.
  • Removed parts, such as skin, feathers, scales and bones, from carcass.

FOOD SERVICE WORKER

A H Hermel
09.2015 - 10.2018
  • Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, ovens and refrigeration equipment.
  • Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor.
  • Followed all safety standards when handling hot foods and liquids on the job.
  • Delivered food orders to customers in a timely manner.
  • Verified food was served at the correct temperature to reduce risks.
  • Ensured compliance with health regulations regarding food storage temperatures and sanitation guidelines.
  • Efficiently prepared food items such as sandwiches, salads, soups and desserts according to recipes or specific customer orders.
  • Monitored expiration dates and discarded outdated items.
  • Stored excess foods according to temperature storage specifications.
  • Deep cleaned and re-arranged kitchen to make it more open and workable.

MANUFACTURING TECHNICIAN

Perrigo Minnesota
06.2012 - 09.2015
  • Operated production equipment using current work instructions and station manuals.
  • Ensured compliance with company policies, procedures and regulations pertaining to safety, quality control and environmental protection.
  • Operated automated assembly machines including loading and unloading parts, making adjustments and performing basic repairs when necessary.
  • Cleaned production equipment, work station, and tools to optimize health and safety.
  • Inspected and maintained machines to reduce downtime.
  • Used forklifts and other material-handling equipment to complete warehouse tasks.
  • Selected material quantities or processing methods needed to achieve efficient production.
  • Informed supervisor of situations detrimental to production, quality, or safety goals.

Education

GED -

Meridian Community College
Meridian, MS
06.2008

Skills

Customer service

Teamwork and collaboration

Multi-tasking strength

Reliable and punctual

Cash handling accuracy

POS system operation

Timeline

Sales Associate

Goodwill Easter Seals of Minnesota
02.2025 - Current

FRONT DESK AGENT/HOUSEKEEPING

LaLa Enterprise
04.2024 - 09.2024

BREAST TRIMMER

Koch Foods Poultry Plant
10.2018 - 11.2023

FOOD SERVICE WORKER

A H Hermel
09.2015 - 10.2018

MANUFACTURING TECHNICIAN

Perrigo Minnesota
06.2012 - 09.2015

GED -

Meridian Community College

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Marietta SimsSales Associate