Marina Guzman Gonzalez
Worthington
Summary
Detail-oriented professional with strong student advocacy and financial aid expertise. Proven ability to enhance student experiences through effective communication and organization.
Overview
8
8
years of professional experience
Work History
Student Service Specialist
Minnesota West Community and Technical College
Worthington, MN
05.2024 - Current
- Assisted students with enrollment processes and registration inquiries.
- Coordinated communication between students and academic departments to address concerns.
- Developed resources for student orientation, enhancing transition experience for new enrollees.
- Provided guidance on financial aid options, ensuring clarity in application procedures.
Personal Banker
Wells Fargo Bank, N.A.
Worthington, MN
08.2018 - 05.2024
- Cultivated strong client relationships through personalized financial advice and service excellence.
- Analyzed customer financial needs to recommend suitable banking products and services.
- Managed daily operations, ensuring compliance with bank policies and regulatory requirements.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Education
Associate of Arts -
Minnesota West Community & Technical College
Worthington, MN05-2025
High School Diploma -
Worthington Senior High School
Worthington, MN05-2015
Skills
- Strong organization
- Higher education experience
- Student advocacy
- Financial aid expertise
- Student support
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Bilingual in Spanish and English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Student Service Specialist
Minnesota West Community and Technical College
05.2024 - Current
Personal Banker
Wells Fargo Bank, N.A.
08.2018 - 05.2024
Associate of Arts -
Minnesota West Community & Technical College
High School Diploma -
Worthington Senior High School