Marissa Kramer
Minneapolis
Summary
I've worked hard my entire life since I was 16 years old. I've been able to learn many skills that have helped me to become the hardworking, adaptable, detail-oriented person I am today. From working diligently in many cleaning jobs to two years of working across multiple hospitals and clinics in my hometown.
Overview
10
10
years of professional experience
Work History
Floor/Office Maintenance
Professional Touch Cleaning
Iowa Falls
06.2016 - Current
- Maintained cleanliness and appearance of floors through regular cleaning and maintenance procedures.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted regular inspections and maintenance of equipment to ensure optimal performance and longevity.
Registration/Scheduler
Hansen Family Hospital
Iowa Falls
11.2023 - 09.2025
- Assisted patients with canceling and rescheduling appointments.
- Scheduled and confirmed patient appointments and consultations.
- Updated patient information in databases and adhered to confidentiality requirements.
- Followed up with patients and confirmed appointments.
- Coordinated appointments with customers and staff members according to availability.
- Maintained accurate records of patient appointments and scheduling details to ensure efficient operations.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Compiled data for reports using various computer programs including Microsoft Word, Excel, and PowerPoint.
Floor/Office Maintenance
Zealous Cleaning
Iowa Falls
12.2018 - 10.2023
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained cleanliness and safety standards across all floor surfaces to enhance overall facility appearance.
- Adapted quickly to changing workloads while maintaining accuracy and attention to detail.
Education
High School Diploma -
Penn Foster
Scranton, PA12-2015
Skills
- Equipment maintenance
- Scheduling software
- Database management
- Patient confidentiality
- Customer service
- Time management
- Task prioritization
- Problem solving
- Attention to detail
- Adaptability skills
- Microsoft office
- Flexible and adaptable
References
References available upon request.
Timeline
Registration/Scheduler
Hansen Family Hospital
11.2023 - 09.2025
Floor/Office Maintenance
Zealous Cleaning
12.2018 - 10.2023
Floor/Office Maintenance
Professional Touch Cleaning
06.2016 - Current
High School Diploma -
Penn Foster