Marissa McBride
Rochester
Summary
Self motivated, energetic current teller with a strong focus on building customer relationships and providing excellent and accurate service. Seeking to fill your full-time universal banker position
Overview
8
8
years of professional experience
Work History
Teller
Think Bank
Rochester, MN
12.2023 - Current
- Process standard teller transactions for customers including deposits, withdrawals, accepting loan payments, cashing checks, balancing cash drawers, handling night deposits, and following opening and closing procedures with attention to detail
- Quickly established credibility with customers, remembering names of regulars and creating friendly conversation with customers
- Educate customers on use of online banking
- Relay important information about current promotions to help our customer
- Ensure customer satisfaction with patience, open-mindedness, and a positive attitude
Server
Olive Garden
Goldsboro, NC
11.2021 - 10.2023
- Calculated charges, issued table checks, and took customer payments.
- Made suggestions for daily specials, wine selections, and desserts in order to steer customers toward more profitable items.
- Enjoyed collaborating with other servers and working as part of a team.
- Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences.
- Maintained a positive reputation for order efficiency and accuracy, earning numerous referrals from happy customers.
- Check in with customers to see if they are enjoying their meals and take corrective action if there are any issues
Daycare teachers assistant
Cougar care
Zumbrota, MN
06.2018 - 04.2021
- Taught social, communicative, and problem-solving skills to children individually and in groups.
- Keep an eye on the entrances and exits to ensure a safe and orderly environment.
- Spoke with parents about their daily activities, as well as positive and negative developments.
- Created welcoming, caring environments for all children by establishing and enforcing rules to ensure their safety.
- Created lessons and activities to help children develop physically and emotionally
Education
High School Diploma -
Zumbrota Mazeppa High School
Zumbrota, MN01-2020
Skills
- Communication skills
- Performance improvement
- Point of sale knowledge
- Team standards
- Hospitality service expertise
- Accurate money handling
- Sales expertise
- Customer service
Timeline
Teller
Think Bank
12.2023 - Current
Server
Olive Garden
11.2021 - 10.2023
Daycare teachers assistant
Cougar care
06.2018 - 04.2021
High School Diploma -
Zumbrota Mazeppa High School