Marissa Senn
Stillwater
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Sunglass Outfitters by Sunglass Hut
01.2024 - 09.2024
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Performed cleaning tasks, keeping store neat and organized.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.
Kitchen Staff Member
Twin Point Tavern
07.2021 - 09.2023
- Managed time efficiently by multitasking between tasks without compromising quality of work.
- Maintained high standards of sanitation, hygiene, and safety protocols in the kitchen environment.
- Displayed effective communication skills when working with other kitchen staff members.
- Assisted with preparation of meals in accordance with recipes and dietary requirements.
- Adapted quickly to changing orders during peak hours.
- Utilized problem solving techniques to resolve customer complaints efficiently.
Food Truck Operator
Scott and Julie IRA Concessions
05.2019 - 10.2022
- Provided support during busy periods by managing multiple tasks simultaneously.
- Proficient in cash handling, stock ordering, and inventory management.
- Utilized excellent communication skills when interacting with team members and customers alike.
- Assisted in menu development by suggesting new recipes or ideas.
- Developed strong customer service skills while working with customers at the food truck.
- Maintained cleanliness of all areas associated with the operation of the food truck.
Education
Criminal Justice
St. Cloud State University
St. Cloud, MN05-2027
Skills
- Customer service orientation
- Teamwork and collaboration
- Attention to detail
- Conflict resolution
- Organization and cleanliness
- Complex Problem-Solving
Timeline
Sales Associate
Sunglass Outfitters by Sunglass Hut
01.2024 - 09.2024
Kitchen Staff Member
Twin Point Tavern
07.2021 - 09.2023
Food Truck Operator
Scott and Julie IRA Concessions
05.2019 - 10.2022
Criminal Justice
St. Cloud State University
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