Mark Cole

• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Prepared vendor invoices and processed incoming payments.
• Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
• Maintained good working relationships with vendors and resolved disputes.

• Followed detailed instructions to operate SMT machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for operation.
• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
• Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
• Ensured accurate documentation of production data for analysis and continuous improvement efforts.

Advised and assisted program learners with a variety of immigration forms

Assisted learners in communication with various government entities including the Department of Homeland Security, the offices of U.S. Senators and Representatives, law offices, and courts

Prepared grant reports for state and federal agencies

Scheduled volunteers for the teaching of citizenship classes

Evaluated and placed incoming students into leveled ESL classes

Prioritized and scheduled workflow for Building "B" operations and personnel

Maintained communication with customers and vendors

Ordered and inventoried materials

Reported daily department status to operations manager