Marla Smith
Columbia Heights
Summary
Seasoned Professional Cosmetologist, Entrepreneur, and Consultant with broad experience in solving complex business challenges. Solution-focused, highly motivated, quick learning, and efficiency in task completion. Specialize in strategic planning for salon, process improvement, and client relationship management. Excel in communication, problem-solving, and adaptability, ensuring successful project outcomes and client satisfaction.
Overview
28
28
years of professional experience
2004
2004
years of post-secondary education
Work History
Professional Consultant
Neighborhood Development Center (NDC)
Paul
07.2023 - Current
- Analyzed current trends in the industry to provide up-to-date insights.
- Researched competitors' products, services, and pricing models to assist clients in making informed decisions.
- Oversaw compliance with safety regulations and building codes during projects.
- Ordered supplies and controlled inventory to keep overhead low and maintain supply availability.
- Reviewed blueprints and other documentation prior to commencement of projects for accuracy and completeness.
- Identified potential problems before they occurred to minimize delays or additional expenses.
- Coordinated marketing campaigns across multiple channels to enhance brand visibility.
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Coordinated with design teams to develop creative materials such as brochures, flyers, and advertisements.
- Located vendors of materials, equipment or supplies to conduct interviews, determining product availability and terms of sales.
Salon Owner/Operator
Self-Employed
Paul
08.2006 - Current
- Managed daily operations and scheduling for salon staff and clients.
- Developed marketing strategies to attract new clients and retain existing ones.
- Oversaw inventory management, ensuring adequate stock of products and supplies.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Collaborated with other beauty professionals on projects related to hairstyling.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
Mizani Trainer/Instructor
MIZANI
Paul
05.2007 - 11.2009
- Facilitated workshops to enhance employee skills and knowledge.
- Developed instructional materials to support training initiatives.
Sales Representative
Burlington Coat Factory Department Store
St Louis
06.1998 - 07.2006
- Assisted customers in selecting merchandise and addressing inquiries.
- Maintained product displays to enhance visual appeal and organization.
- Processed transactions accurately using point-of-sale systems.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
PCA
ACR Homes
Roseville
03.2002 - 01.2003
- Assisted clients with daily living activities and personal hygiene.
- Monitored client health and reported changes to healthcare professionals.
- Ensured a safe and clean environment for clients at all times.
- Documented client progress and interactions accurately in care records.
- Maintained accurate records of client care services provided on a daily basis.
- Responded promptly to emergency situations according to established protocols.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Passed meds.
Education
Associate In Cosmetology - Cosmetology
St Paul Community And Technical College
St Paul, MN 10.2003 - 07.2004
Bachelor of Science - International Bussiness And Marketing
Northwestern College
Roseville, MN 01.2002 - 08.2003
Certificate Of Completion - Christian Internship
Teen Mania Honor Academy
08.2000 - 08.2001
Park Center
Brooklyn Park, MNSkills
- Trend analysis
- Market research
- Project compliance
- Inventory management
Timeline
Professional Consultant
Neighborhood Development Center (NDC)
07.2023 - Current
Mizani Trainer/Instructor
MIZANI
05.2007 - 11.2009
Salon Owner/Operator
Self-Employed
08.2006 - Current
Associate In Cosmetology - Cosmetology
St Paul Community And Technical College
10.2003 - 07.2004
PCA
ACR Homes
03.2002 - 01.2003
Bachelor of Science - International Bussiness And Marketing
Northwestern College
01.2002 - 08.2003
Certificate Of Completion - Christian Internship
Teen Mania Honor Academy
08.2000 - 08.2001
Sales Representative
Burlington Coat Factory Department Store
06.1998 - 07.2006
Park Center