Marquise LaBella-Thurber
Elk river
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
5
5
years of professional experience
Work History
Manager/Designated Coordinator
Open Hands INC
Maple Grove, MN
12.2026 - Current
- I currently work as a Manager/Designated Coordinator in a residential setting for individuals with mental illness, where I oversee staff and ensure quality care for clients.
- I coordinate with social workers, doctors, and registered nurses to support individualized care plans, manage daily operations, and maintain a safe, structured environment.
- I also handle staff supervision, scheduling, and documentation while ensuring compliance with care standards.
Server
Cowboy Jacks
Otsego, MN
04.2025 - 12.2026
- I worked as a server at Cowboy Jack's, where I provided attentive and efficient customer service in a fast-paced dining environment.
- I managed multiple tables at once, took accurate food and beverage orders, and communicated effectively with kitchen and bar staff to ensure timely service.
- I handled cash and card transactions using a POS system (TOAST), maintained a clean and organized workspace, and quickly resolved customer concerns to create a positive dining experience.
- I also collaborated with team members during busy shifts to keep operations running smoothly and ensure guest satisfaction.
Fairview Southdale Hospital
Edina, MN
02.2024 - 04.2025
- While working at Southdale in Edina I have gained not only more knowledge, but experience with working with neuro patients on the neuroscience floor.
- I've gained more patience and health career lessons that have helped me improve with speaking, and working in fast difficult situations, while also providing premium excellent care to each patient.
NA/PCA
Centracare Hospital
St. Cloud, MN
08.2023 - 01.2024
- With my previous experience I was able to deliver the best service as a NA/PCA to each patient and their families.
- While in the surgical unit I took pride in being able to efficiently provide premium care to each patient.
Supervisor Assistant
Phyxius INC
St. Cloud, MN
07.2021 - 07.2023
- As a supervisor assistant I supported daily operations by coordinating staff, assisting with scheduling, and helping train new team members.
- I communicated important updates between management and employees.
- My role as a specialist required strong communication, attention to detail, and the ability to support leadership while keeping the team on track.
Education
Associate of Arts - degree AA
SCTCC
St. Cloud, MN01-2021
Skills
- Client Management
- Communication Skills
- Stress Management
- Self Directed Learning
- Organizational Skills
- Proficient in TOAST
- Behavioral Coaching
- Interpersonal Skills
- Active Listening
- Creative Problem Solving
- Staff training and development
- Staff management
- Documentation and reporting
- Strategic planning
- Operations management
- Performance management
- Staff development
- Shift scheduling
Timeline
Manager/Designated Coordinator
Open Hands INC
12.2026 - Current
Server
Cowboy Jacks
04.2025 - 12.2026
Fairview Southdale Hospital
02.2024 - 04.2025
NA/PCA
Centracare Hospital
08.2023 - 01.2024
Supervisor Assistant
Phyxius INC
07.2021 - 07.2023
Associate of Arts - degree AA
SCTCC