Microsoft Word/Exc/Teams
Marshan Joe Castillo
Training Coordinator
Crystal
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Wheelchair Agent
Prime Flight Aviation
2024.07 - Current
- Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
- Promoted a culture of safety by properly maintaining equipment, reporting any issues or damages immediately, and adhering to established safety guidelines in all aspects of work performance.
- Supported airline operations by promptly responding to gate assignment changes and adapting to schedule adjustments.
- Collaborated with ground staff to ensure seamless coordination of services for passengers requiring special assistance.
Training Coordinator
Integer
2023.01 - Current
- Compiled training handbook and related course materials and track 100 employees' training plan.
- Selected, developed and delivered classroom and online training materials to meet program needs.
- Provided coaching and mentoring to employees.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Developed and executed strategies to improve training program performance.
Quality Technician
Integer
2021.04 - 2023.12
- Evaluated samples independently by completing measurements, visual inspections and other established tests.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Performed frequent visual inspections to root out tolerance and compliance issues
- Identified and helped resolve production problems, increasing output while reducing errors
Production Coordinator/Team Leader
Integer
2019.01 - 2021.04
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Oversaw talented team by actively communicating product information, remedying issues and delivering positive feedback.
- Monitored participant workflow and behaviors throughout training process
Assembly Production Operator
Integer
2017.10 - 2018.12
- Assembled components with minimal supervision, exceeding expected project milestones.
- Conducted quality assurance inspections on finished components and identified issues.
Food Specialist
United State Army National Guard
2015.12 - 2021.12
- Upheld code of conduct and maintained professionalism in stressful situations.
- Supported troops completing missions in training exercises and real-world engagements
Education
Associate of Applied Science - Healthcare Administration
Rasmussen University
Minnesota 2020.09 - 2022.06
Skills
Training
Leadership
Communication
Professionalism
Software
ERP Systems (Oracle)
Outlook
Reliance
Global Search
Languages
Tagalog
Native or Bilingual
English
Full Professional
Ilocano
Native or Bilingual
Certification
Trained Trainer, Integer
Timeline
Wheelchair Agent
Prime Flight Aviation
2024.07 - Current
Training Coordinator
Integer
2023.01 - Current
Quality Technician
Integer
2021.04 - 2023.12
Associate of Applied Science - Healthcare Administration
Rasmussen University
2020.09 - 2022.06
Production Coordinator/Team Leader
Integer
2019.01 - 2021.04
Assembly Production Operator
Integer
2017.10 - 2018.12
Food Specialist
United State Army National Guard
2015.12 - 2021.12
Trained Trainer, Integer
Certified Job Instructor
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