Mary Gallagher
USPS
Sauk Rapids
1
Certification
9
years of professional experience
Results-driven operations leader with 8+ years of experience managing staff, inventory, scheduling, cash handling, and customer relations. Skilled in training teams, maintaining safety standards, and resolving concerns quickly. Focused on building efficient, reliable workplaces.
Work History
Processing Mail Clerk
2 MonthsManager
8 Years 7 Months- Directed daily store operations, ensuring compliance with company standards and safety procedures.
- Managed inventory ordering, stock rotation, and merchandising to support product availability.
- Supervised associates, delegated tasks, and maintained consistent customer service across shifts.
- Coordinated cash handling, register accuracy, and bank deposit preparation.
- Trained new hires on POS systems, food safety, and store processes.
- Resolved customer concerns promptly, preserving service quality and store reputation.
- Scheduled staff based on traffic patterns, labor needs, and coverage requirements.
- Monitored sales trends and implemented store adjustments to improve operational efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
Certificate of Occupational Proficiency - Optometric Assistant
Skills
Workplace safety
Accuracy and precision
Deadline oriented
Labeling and packaging
Handling and sorting mail
Team collaboration
Inventory management
Customer service
Staff management
Shift scheduling
Accomplishments
- Worked with law enforcement to reduce illegal use of post office services.
- Supervised team of [Number] staff members.
Certification
- CM - Certified Manager Certification
Timeline
Processing Mail Clerk
USPS
08.2026 - CurrentRead More
Manager
Caseys General Stores
01.2018 - 08.2026Read More
St.Cloud Technical College
Certificate of Occupational Proficiency from Optometric Assistant
Read More