Mary Schwankl
Saint Cloud
Summary
Dynamic professional with extensive experience in medical support and real estate coordination. Proven ability to manage multiple tasks while maintaining accuracy and compliance, contributing to improved workflow and patient satisfaction. Seeking to leverage skills in a challenging role to enhance operational efficiency.
Overview
26
26
years of professional experience
Work History
Advanced Medical Support Assistant
Veterans Affairs Medical Center
Saint Cloud
04.2021 - Current
- Streamlined patient scheduling and appointment management to enhance clinic efficiency.
- Assisted with processing patient records utilizing electronic health record systems.
- Supported various administrative functions, improving overall workflow efficiency.
- Educated veterans on available services and healthcare options to improve access.
- Performed administrative tasks including filing, faxing, photocopying, and scanning documents.
- Responded professionally to phone inquiries from patients and healthcare providers.
- Generated patient workload reports to monitor activity levels effectively.
Real Estate Closing Coordinator
SIRVA Relocation
Plymouth
08.2003 - 08.2007
- Coordinated closing schedules with clients and real estate agents to ensure timely transactions.
- Monitored real estate closings from initiation to completion, ensuring compliance with regulations and timely processing.
- Managed documentation related to real estate closings and title transfers efficiently.
- Reviewed contracts and agreements for accuracy, facilitating smooth finalization of transactions.
- Communicated effectively with clients to clarify closing processes and requirements.
- Organized and maintained closing files to meet compliance and audit standards.
- Assisted clients with inquiries regarding policies, procedures, and documentation, enhancing their understanding of closing processes.
- Simultaneously managed multiple tasks while adhering to established deadlines.
Relocation Coordinator
SIRVA Relocation
Plymouth
06.2000 - 08.2003
- Counseled transferring employees on corporate relocation processes, authorized services and benefits package.
- Acted as advisor to guide employees through services delivered by supplier partners such as home sale, home purchase, movement of household goods and temporary housing.
- Collaborated daily with corporate clients, employees and suppliers to ensure a seamless relocation experience.
- Demonstrated proficient skills in managing complex relocations, ensuring accurate file notes, updates and information.
- Trained and mentored new employees to enhance performance and integration.
- Licensed real estate agent and certified relocation professional, providing expert guidance in real estate transactions.
Education
Bachelor of Science - Psychology
College of Saint Benedict
Saint Cloud, MNSkills
- Attention to detail
- Task prioritization
- Time management
- Effective communication
- Multitasking ability
- Problem-solving skills
Timeline
Advanced Medical Support Assistant
Veterans Affairs Medical Center
04.2021 - Current
Real Estate Closing Coordinator
SIRVA Relocation
08.2003 - 08.2007
Relocation Coordinator
SIRVA Relocation
06.2000 - 08.2003
Bachelor of Science - Psychology
College of Saint Benedict