Mary Xiong
Minneapolis,MN
Summary
Dynamic and detail-oriented professional with a strong work ethic, experienced as a Machine Operator at CPI Card Group. Proven ability in equipment troubleshooting and quality assurance, achieving a 98% compliance rate. Excellent teamwork and communication skills foster positive relationships, ensuring efficient operations and exceptional service in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Machine Operator
CPI Card Group
12.2022 - Current
- Operated and maintained production machinery to optimize production efficiency and ensure adherence to OSHA safety compliance standards.
- Performed detailed quality assurance inspections, identifying and addressing product defects to achieve 98% compliance rate with production standards.
- Troubleshooted mechanical issues proactively, reducing machine downtime and maintaining consistent production output.
- Followed precise work orders and technical instructions to complete tasks with 100% accuracy, supporting overall production goals.
- Maintained a clean, organized work environment to uphold sanitation and workplace safety protocols.
Nail Technician
MOC Nail Spa
Clearwater, FL
06.2019 - 04.2022
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Nail Technician
Oasis Nail Spa
Largo, Florida
09.2017 - 06.2019
- Communicated effectively with management concerning important customer issues.
- Collaborated with other salon staff members to create positive work environment and seamless customer experiences.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Established strong client relationships through exceptional customer service and communication skills.
Server
Kobe's Japanese Steak House
Clearwater, FL
08.2015 - 07.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
License Certificate - Full Specialist
American Institute of Beauty
Largo, FL12-2015
High School Diploma -
Clearwater High School
Clearwater, FL06-2015
Skills
- Machinery operation
- Teamwork and collaboration
- Problem-solving
- Assembly and production
- Equipment troubleshooting
- Shipping and labeling
- Strong work ethic
- Attention to detail
- Palletizing
- Critical thinking
- Inventory control
- Documentation and reporting
Timeline
Machine Operator
CPI Card Group
12.2022 - Current
Nail Technician
MOC Nail Spa
06.2019 - 04.2022
Nail Technician
Oasis Nail Spa
09.2017 - 06.2019
Server
Kobe's Japanese Steak House
08.2015 - 07.2017
License Certificate - Full Specialist
American Institute of Beauty
High School Diploma -
Clearwater High School
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