Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MARYAN BALAL

Eagan

Summary

Detail-oriented and compassionate professional with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.

Overview

9
9
years of professional experience

Work History

Office Administrator & Dispatcher

Speedy Van LLC
09.2023 - Current
  • Company Overview: Medical Transportation Company
  • Oversee daily office operations and provide support for transportation scheduling and dispatching.
  • Maintain accurate records for transportation services and ensure timely scheduling for clients.
  • Coordinate with drivers, clients, and healthcare providers to ensure optimal service delivery.
  • Respond to customer inquiries and resolve issues effectively while maintaining professionalism.

Home Health Aide

Three Stars Group Home
07.2022 - 09.2023
  • Provided in-home care to individuals with various physical and mental health needs.
  • Assisted with daily living activities including personal hygiene, meal preparation, and mobility support.
  • Monitored patient health conditions and reported changes to medical staff.
  • Ensured a safe and clean environment for residents, fostering independence and improving quality of life.

Home Health Aide

United Social Service
05.2019 - 07.2022
  • Delivered compassionate and professional in-home care for clients with medical and emotional needs.
  • Supported with medication reminders, mobility assistance, and light housekeeping.
  • Developed a trusting and supportive relationship with clients, ensuring their emotional and physical well-being.
  • Worked closely with families and healthcare providers to develop care plans tailored to each individual.

Cashier

Marshalls
01.2016 - 01.2018
  • Provided excellent customer service in a high-volume retail environment.
  • Managed cash register, processed transactions, and handled returns and exchanges.
  • Assisted customers with product inquiries and ensured store merchandise was organized.
  • Maintained a clean and welcoming store environment, promoting positive customer experiences.

Education

High School Diploma -

COMO PARK SENIOR HIGH
06-2018

Associate of Science - Cognitive Science

Saint Paul College
Saint Paul, MN
05-2027

Skills

  • Spreadsheet development
  • Schedule and calendar management
  • Customer relationship management (CRM)
  • Time management
  • Database entry
  • Office administration
  • Administrative support
  • Report preparation
  • Managing office supply inventory
  • Customer service

Languages

Somali
Native or Bilingual

Timeline

Office Administrator & Dispatcher

Speedy Van LLC
09.2023 - Current

Home Health Aide

Three Stars Group Home
07.2022 - 09.2023

Home Health Aide

United Social Service
05.2019 - 07.2022

Cashier

Marshalls
01.2016 - 01.2018

High School Diploma -

COMO PARK SENIOR HIGH

Associate of Science - Cognitive Science

Saint Paul College

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MARYAN BALAL