Masaneh Ceesay
Sales Associate
Eden Prairie
Summary
Proven track record in enhancing customer experiences and sales achievements, notably at Home Depot. Excelled in merchandising and teamwork, consistently meeting sales targets through innovative strategies and collaborative efforts. Demonstrated expertise in customer service and on-shelf management, significantly contributing to workplace efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Associate
Home Depot
03.2022 - 01.2025
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Cashier, Order Fulfillment Associate
Cub Foods
09.2021 - 02.2022
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Picked customers' orders accurately.
- Keen attention to detail.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Crew Member
Coldstone Creamery
02.2020 - 08.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
St. Anthony Village High School
New Brighton, MN 05.2001 -
Skills
Customer service
On-Shelf Management
Reach Truck Operation
Self-checkout assistance
Merchandising
Teamwork and collaboration
Timeline
Sales Associate
Home Depot
03.2022 - 01.2025
Cashier, Order Fulfillment Associate
Cub Foods
09.2021 - 02.2022
Crew Member
Coldstone Creamery
02.2020 - 08.2021
High School Diploma -
St. Anthony Village High School
05.2001 -
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