Mashiat Hossan
Minnetonka,MN
Summary
Dynamic Medical Assistant with experience supporting physicians, patients, and clinical operations in fast-paced healthcare settings. Skilled in patient intake, vital signs, EKG administration, and medical history documentation, with additional expertise in insurance verification, referral coordination, scheduling, and front office operations. Proficient in EMR systems (Epic, Cerner, Amazing Charts) and workflow tools (Updox, Smartsheet). Certified in Basic Life Support (BLS) and as an EKG Technician (CET), offering a strong combination of clinical, technical, and administrative skills to ensure efficient, high-quality patient care and seamless care coordination.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant/Administrative Assistant
Florida Advanced Gastroenterology Center
01.2021 - 06.2025
- Assisted healthcare professionals with patient examinations and procedures.
- Performed routine patient intake, including recording medical histories and vital signs.
- Managed scheduling of 3appointments to optimize clinic workflow.
- Maintained accurate and organized patient records in electronic health systems.
- Coordinated communication between patients and healthcare providers for effective care delivery.
- Educated patients on medication usage and follow-up care instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Managed scheduling and follow-up appointments, enhancing patient engagement and continuity of care.
- Developed and maintained referral tracking systems, ensuring accurate documentation and timely communication.
- Coordinated patient referrals among healthcare providers to streamline access to specialized services.
IT Technician
University of South Florida
08.2020 - 12.2020
- Implemented IT support processes that improved response times for technical inquiries.
- Configured and maintained network infrastructure, ensuring seamless connectivity across systems.
- Monitored system performance and conducted routine maintenance to prevent downtime incidents.
Receptionist
University of South Florida
08.2017 - 05.2020
- Managed front desk operations, ensuring efficient customer service and effective communication with staff.
- Coordinated appointment scheduling, optimizing time management for multiple departments.
- Assisted in maintaining office supplies inventory, streamlining procurement processes to reduce downtime.
- Implemented filing system enhancements, improving document retrieval efficiency and accuracy.
- Monitored incoming calls and emails, prioritizing urgent requests and escalating issues as necessary.
- Confirmed appointments, communicated with students and clients, and updated records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor of Science - Biomedical Sciences
University of South Florida
Tampa, FL12-2020
Skills
Clinical: EKG administration, Vital signs, Injections, HIPPAA compliance, Medical terminology knowledge, Clinical documentation
- Administrative: Insurance verification via Availity, Patient scheduling, Data entry, and Prior authorizations
- Technical: EMR systems (Epic, Cerner, Amazing Charts), Updox, Smartsheet, Microsoft Office Suite, Google Workspace
Certification
- Certified Basic Life Support (BLS) —American Heart Association— Valid through January 2027.
- Certified EKG Technician (CET)— National Healthcareer Association (NHA)— Valid through March 2027.
Languages
English
Native or Bilingual
Bengali
Full Professional
Urdu
Limited Working
Timeline
Medical Assistant/Administrative Assistant
Florida Advanced Gastroenterology Center
01.2021 - 06.2025
IT Technician
University of South Florida
08.2020 - 12.2020
Receptionist
University of South Florida
08.2017 - 05.2020
Bachelor of Science - Biomedical Sciences
University of South Florida
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