Matthew Ambriz
Minneapolis
Summary
Experienced Trading Service Representative with comprehensive background in financial services. Notable experience in assisting advisors with trading and investment questions, providing account information, and resolving issues quickly and effectively. Possess strong interpersonal skills, financial knowledge, and deep understanding of regulatory requirements. Demonstrated ability to strengthen advisor relationships while ensuring compliance with brokerage service standards.
Overview
6
6
years of professional experience
Work History
Managed Account Services
Ameriprise Financial
Minneapolis
12.2023 - Current
- Managed high-stress situations effectively, making critical decisions under tight deadlines to safeguard client interests.
- Utilized cutting-edge technology and financial software to streamline transaction processes and enhance client service delivery.
- Executed trades in securities markets using online trading platforms.
- Prepared reports on customer activity including portfolio performance reviews.
- Discussed client financial options to keep customers informed regarding transactions.
- Assisted advisors in rebalancing their book of business to the correct risk tolerance, product weights, and model allocation.
Fixed Income Trader
Ameriprise Financial
Minneapolis
01.2022 - 12.2023
- Supported advisors with effective navigation of the fixed income trading platform.
- Guided advisors through the processes of acquiring and bidding for CDs and bonds.
- Executed transactions on structured products and unit investment trusts.
- Conducted research into different types of fixed-income investments, such as bonds and notes.
Brokerage Service Representative
Ameriprise Financial
Minneapolis
07.2019 - 01.2022
- Utilized networking with company resources to ensure prompt service for advisors.
- Communicated policies and procedures related to tax documents to safeguard clients from potential negative impacts.
- Clarified financial statements, cost basis information, and policy procedure inquiries.
- Facilitated transparency in money movement, ACH bank transactions, and wire transfers.
Education
Bachelor of Business - Entrepreneurship
Bethel University
Arden Hills, MN 05-2019
Skills
- Securities trading
- Problem-solving
- Stock market terminology
- Critical thinking
- Detail-oriented
- Customer service
- Portfolio management
- Effective communication
- Transaction processing
- Conflict resolution
Timeline
Managed Account Services
Ameriprise Financial
12.2023 - Current
Fixed Income Trader
Ameriprise Financial
01.2022 - 12.2023
Brokerage Service Representative
Ameriprise Financial
07.2019 - 01.2022
Bachelor of Business - Entrepreneurship
Bethel University
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