Matthew Esposito
Minneapolis
Summary
Dynamic manager with extensive experience at AMC Theatres, excelling in team leadership and customer service. Proven track record in optimizing staffing and enhancing employee engagement, resulting in improved operational efficiency. Skilled in training and development, ensuring high-quality service delivery while maintaining a safe and organized environment.
Overview
4
4
years of professional experience
Work History
Manager
AMC Theatres
08.2025 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored staff adherence to proper cash handling procedures ensuring accuracy in accounting transactions.
- Optimized employee scheduling based on anticipated business levels to ensure adequate staffing during peak hours.
- Maintained accurate records of inventory, ensuring proper documentation of incoming shipments, returns, and adjustments.
- Ensured paperwork was reconciled and filed in accordance with standard operating procedures.
Manager
AMC Theatres
02.2025 - 08.2025
Manager
AMC Theatres
11.2024 - 02.2025
Supervisor
AMC Theatres
10.2023 - 10.2024
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Assisted in inventory management for accurate product tracking and ordering.
- Managed employee scheduling to maintain appropriate staffing levels during peak shopping hours and high traffic periods.
Crew Leader
AMC Theatres
05.2022 - 10.2023
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
Crew Member
AMC Theatres
07.2021 - 05.2022
- Worked concessions, box office, ticket taker, hot foods assembler, and usher.
- Took orders, prepared hot foods, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Arts - Political Science
University of Minnesota
Minneapolis, MN05-2027
Associate of Arts - Political Science
Middlesex County College
Edison, NJ01-2025
High School Diploma -
Spotswood High School
Spotswood06-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Goal setting
- Task delegation
Timeline
Manager
AMC Theatres
08.2025 - Current
Manager
AMC Theatres
02.2025 - 08.2025
Manager
AMC Theatres
11.2024 - 02.2025
Supervisor
AMC Theatres
10.2023 - 10.2024
Crew Leader
AMC Theatres
05.2022 - 10.2023
Crew Member
AMC Theatres
07.2021 - 05.2022
Bachelor of Arts - Political Science
University of Minnesota
Associate of Arts - Political Science
Middlesex County College
High School Diploma -
Spotswood High School
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