Matthew J. Kostka
St. Louis Park
Overview
12
12
years of professional experience
Work History
Front End Coordinator/Supervisor
Top Ten Liquors
St. Louis Park
10.2024 - 05.2025
- Certified in Legal Sales Training (Minnesota)
- Provided exceptional customer service, manage cash register operations, and oversee inventory stocking.
- Supervise front-end staff to ensure operational efficiency and customer satisfaction.
- Maintain compliance with state and company regulations in the sale of alcohol.
Front End Coordinator/Supervisor
Fresh Thyme
St. Louis Park
11.2020 - 09.2024
- Opened and closed cash register drawers, ensuring accuracy and security of cash transactions.
- Managed vault balancing at the beginning and end of shifts.
- Completed cash transfers to the vault and generated necessary reports using the store’s computer system.
- Documented and processed incident reports, including customer notifications and employee matters.
- Supervised and scheduled breaks for cashiers, ensuring smooth front-end operations.
- Assisted in the liquor store, filling in for staff as needed and supporting with break schedules.
- Delivered outstanding customer service and resolved issues efficiently.
Cashier/Customer Service
CVS Pharmacy
St. Louis Park
10.2018 - 10.2020
- Performed front-end cashier duties, ensuring accuracy and timely transactions.
- Provided excellent customer service, assisting customers with various needs.
- Supported store management with special projects, including project prioritization and troubleshooting.
- Ensured compliance with company policies and procedures.
Cashier/Customer Service
Whole Foods Market
St. Louis Park
07.2014 - 09.2018
- Provided front-end cashier services, delivering excellent customer service.
- Recognized for outstanding performance, earning the “Triple Crown” award twice for top customer volume, sales, and speed.
- Ensured adherence to company policies and procedures.
Cashier/Customer Service
Goodwill Easter Seals
Hopkins
06.2013 - 06.2014
- Provided front-end cashiering and customer service.
- Consistently balanced cash register and adhered to company policies and procedures.
- Recognized for exceptional customer service, reliable attendance, and accuracy.
- Selected for the company’s advancement program due to strong performance.
Education
Pikes Peak Community College
Colorado Springs, CO01.2003
High School Diploma -
Coronado High School
Colorado Springs, CO01.2002
Skills
- Prioritize customer service, stock shelves, and have my certificate in Legal Sales Training
- Excel in a fast-paced environment, demonstrating exceptional attention to detail and strong cash-handling skills
- Employee supervision, manage break schedules and attendance to ensure top-tier customer service
- Support management in implementing front-end policies and procedures
- I often receive compliments from regular customers, which I relay to my managers When faced with customer issues, I actively listen and utilize my problem-solving skills to find effective resolutions
- Strong verbal and written communication skills and strong mathematical reasoning, which enhances my efficiency as a cashier I thrive in dynamic environments where detail and measurable outcomes are essential
- Committed to ongoing learning and actively pursue opportunities for professional growth
Timeline
Front End Coordinator/Supervisor
Top Ten Liquors
10.2024 - 05.2025
Front End Coordinator/Supervisor
Fresh Thyme
11.2020 - 09.2024
Cashier/Customer Service
CVS Pharmacy
10.2018 - 10.2020
Cashier/Customer Service
Whole Foods Market
07.2014 - 09.2018
Cashier/Customer Service
Goodwill Easter Seals
06.2013 - 06.2014
Pikes Peak Community College
High School Diploma -
Coronado High School
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