Matthew Jungers
Farmington
Summary
Currently seeking technical support role in the Twin Cities area. Willing to travel. Dependable,reliable and committed to my work. Leadership skills, strong communication skills, sales experience and strong technical aptitude.
Overview
17
17
years of professional experience
Work History
Outside Sales Representative
RediHaul
Fairmont, MN
10.2024 - 02.2026
- Developed relationships with clients to understand their needs and provide tailored solutions.
- Conducted product demonstrations to showcase features and benefits, enhancing customer engagement.
- Managed sales pipeline effectively, ensuring timely follow-ups and client communications.
- Collaborated with internal teams to streamline order processing and improve customer satisfaction.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established new accounts through cold calling and personal visits to potential customers.
Customer Service Representative
Maintainer Corporation of Iowa
Sheldon, Ia
11.2012 - 10.2024
- Resolved customer inquiries swiftly, enhancing satisfaction and loyalty.
- Managed order processing using CRM software, ensuring accuracy and timely fulfillment.
- Trained new staff on company policies and customer service protocols, promoting team efficiency.
- Developed solutions for recurring issues, streamlining processes across departments.
- Leader role in sales, customer and technical support specialist.
- Member of the final review team.
Supervisor
Revival Animal Health
Orange City, Ia
10.2008 - 10.2012
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on best practices in animal health product management.
- Streamlined inventory processes, enhancing accuracy in stock levels and order fulfillment.
- Led cross-functional teams to implement operational improvements, increasing efficiency by optimizing workflows.
- Certified forklift trainer.
Education
Associate of Arts - Computer Programming
North West Iowa Community College
Sheldon, Ia05-1986
High School Diploma -
Floyd Valley Community High
Alton, IA05-1985
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Technical Support
- Supervisor and managerial skills
- Phone and email etiquette
- Territory management
- Sales strategies
- Computer skills
- Client relationship development
- Cold calling
Timeline
Outside Sales Representative
RediHaul
10.2024 - 02.2026
Customer Service Representative
Maintainer Corporation of Iowa
11.2012 - 10.2024
Supervisor
Revival Animal Health
10.2008 - 10.2012
Associate of Arts - Computer Programming
North West Iowa Community College
High School Diploma -
Floyd Valley Community High