Matthew Spriggle
Monticello
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
11
11
years of professional experience
Work History
Nutrition Services
CentraCare
07.2025 - 10.2025
- Supported retail food and nutrition services and focused on food production, food service support and sanitation.
- Communicated accurate information about available services and facilities to promote enrollment.
- Modified care plans to expedite progress, integrating new services and support from community and provider networks.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Online Fulfillment Associate
Walmart
01.2021 - 10.2024
- Fulfill online orders efficiently, enhancing customer satisfaction and retention.
- Utilize company software to streamline order processing and improve accuracy.
- Collaborate in a fast-paced team to meet daily fulfillment targets.
- Provide face-to-face customer service, resolving inquiries promptly.
- Adapt to various tasks, ensuring operational fluidity and success.
Sales Floor Manager
Walmart
04.2015 - 12.2020
- Implemented task management system, boosting productivity and ensuring timely completion of assignments across multiple departments.
- Mentored associates in customer de-escalation techniques, significantly reducing complaints and improving overall shopping experience.
- Pioneered flexible staffing model, adapting to peak hours and seasonal demands, resulting in improved customer service and operational efficiency.
- Implemented task management system, boosting productivity and ensuring timely completion of assignments across multiple departments.
- Led sales team to exceed targets, implemented customer-centric strategies, and optimized store layout, resulting in substantial revenue growth and improved customer satisfaction.
Electrical Technician
Independent Contractor
01.2014
- Installed train radios and counters, enhancing communication and data accuracy.
- Executed equipment installation on trains, ensuring operational efficiency.
- Improved train data collection by installing passenger counters.
- Enhanced train communication systems through precise radio installation.
- Optimized train operations with effective equipment setup.
Education
High School Diploma -
Big Lake High School
Big Lake, MN01.2004
Skills
- Customer Service
- Order Fulfillment
- Software Navigation
- Task Management
- Team Communication
- Conflict Resolution
- Data Entry
Timeline
Nutrition Services
CentraCare
07.2025 - 10.2025
Online Fulfillment Associate
Walmart
01.2021 - 10.2024
Sales Floor Manager
Walmart
04.2015 - 12.2020
Electrical Technician
Independent Contractor
01.2014
High School Diploma -
Big Lake High School