Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Diesel Mechanic
Loves Travel Stops
08.2021 - Current
Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Documented findings and actions taken.
Installed new systems and components in vehicles.
Head Detailer
Phantom Auto Detailing
01.2025 - 07.2025
Supervised detailing operations, ensuring adherence to quality and safety standards.
Trained and mentored junior detailers, enhancing team productivity and skill levels.
Implemented efficient workflow processes, reducing detailing turnaround time significantly.
Maintained detailed records of inventory and supplies, optimizing resource management.
Analyzed customer feedback to identify areas for service improvement and implemented changes accordingly.
Coordinated scheduling of detailing projects, maximizing operational efficiency and team output.
Mechanic
Lexus
02.2021 - 08.2021
Diagnosed mechanical issues using advanced diagnostic tools and equipment.
Performed routine maintenance and repairs on various vehicle systems, ensuring optimal performance.
Oversaw workflow of junior mechanics, providing training and mentorship for skill development.
Implemented process improvements that enhanced repair efficiency and reduced turnaround time.
Picker
Aldi Warehouse
08.2019 - 08.2020
Met daily picking quotas efficiently.
Fulfilled orders swiftly to achieve productivity targets.
Maintained organized warehouse for easy product access.
Accelerated picking process using scanners and inventory software.
Employed voice pick technology for enhanced accuracy.
Customer Service Manager
Loves Travel Stops
08.2018 - 08.2019
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Took ownership of customer issues and followed problems through to resolution.
Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Education
Associate of Industrial Technology - Diesel Technology
Universal Technical Institute of Illinois
08.2021
High School Diploma - undefined
Dwight Township Highschool
05.2018
Skills
Diesel Engine Repair
Engine repair
Brake Systems
Suspension Systems
Inspection procedures
Documentation
Vehicle checklists
Staff Supervision
Hand and Power Tool Operation
Management skills
Team motivation
Timeline
Head Detailer
Phantom Auto Detailing
01.2025 - 07.2025
Diesel Mechanic
Loves Travel Stops
08.2021 - Current
Mechanic
Lexus
02.2021 - 08.2021
Picker
Aldi Warehouse
08.2019 - 08.2020
Customer Service Manager
Loves Travel Stops
08.2018 - 08.2019
High School Diploma - undefined
Dwight Township Highschool
Associate of Industrial Technology - Diesel Technology