Mauricio Lemus-Nino
Montgomery
Summary
Dynamic professional with a proven track record in customer service and sales, notably at Zara. Excelled in retail loss prevention and upselling, enhancing customer relationships and store profitability. Skilled in promotional support with an outgoing personality, adept at leveraging extensive product knowledge for optimal service. Achieved significant improvements in customer satisfaction and sales metrics.
Overview
6
6
years of professional experience
Work History
Sales Associate
Zara
01.2022 - 01.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
Lube Technician
Valvoline Instant Oil
10.2019 - 10.2021
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Worked alone or in team-based systems to complete several oil changes each day.
- Kept shop areas neat, clean, and free of safety hazards.
Parts Salesman
Oreily's Auto Parts
04.2017 - 04.2018
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained extensive understanding of common problems and methods for repair.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Researched vehicles and parts via physical catalogs and electronic means.
Education
High School Diploma -
Southwest Christian High School
Chaska, MN06-2018
Skills
- Retail loss prevention
- Upselling
- Promotional support
- Outgoing personality
Languages
Spanish
Limited Working
Timeline
Sales Associate
Zara
01.2022 - 01.2023
Lube Technician
Valvoline Instant Oil
10.2019 - 10.2021
Parts Salesman
Oreily's Auto Parts
04.2017 - 04.2018
High School Diploma -
Southwest Christian High School
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