Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Maya Mash

Plymouth,MN

Summary

Dynamic leader and collaborative team player with a proven track record at Toys"R"Us, enhancing customer satisfaction by overhauling service protocols and mentoring staff. Skilled in problem-solving and time management, I significantly improved operational efficiency and employee morale. Expert in food safety and customer service, adept at fostering partnerships and driving innovation.

Experienced with preparing and serving meals in healthcare settings. Utilizes knowledge of dietary guidelines to ensure nutritional needs are met. Track record of maintaining cleanliness and working collaboratively with staff.

Diligent work ethic with solid background in dietary services. Proven success in assisting with meal preparation and ensuring nutritional guidelines are met. Demonstrated ability in maintaining cleanliness and working efficiently in team settings.

Dietary services professional with track record of supporting nutritional needs and meal preparations in healthcare environments. Recognized for reliability and flexibility in dynamic settings. Known for effective teamwork and maintaining high standards of hygiene and safety.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience

Work History

Dietary Aide

Wealshire of Medina
05.2022 - Current
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to 22 residents in accordance with established schedules and dietary procedures.
  • Washed 4 household plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.

Sandwich Artist

Subway
02.2015 - 10.2017
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prepared and served 3-5 customers at a time hot and cold sandwiches based on customer preferences.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.

Manager

Toys"R"Us
06.2016 - 03.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored 6 junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Fostered many partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.

Education

High School Diploma -

Armstrong High School
Plymouth, MN
06-2021

Skills

  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Customer service
  • Patient communication
  • Sanitation practices
  • Detail-oriented
  • Computer skills
  • Issue resolution
  • Meal preparation
  • OSHA compliance
  • Sanitization
  • Workload management
  • Scheduling and planning

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Developed a wellness research project related to vegetarian and vegan diets.

Languages

Spanish
Native or Bilingual

Timeline

Dietary Aide

Wealshire of Medina
05.2022 - Current

Manager

Toys"R"Us
06.2016 - 03.2017

Sandwich Artist

Subway
02.2015 - 10.2017

High School Diploma -

Armstrong High School
Maya Mash