McKenna Cross
Mankato
Summary
Sales professional with expert experience at Chuck and Don's and Pet Expo, excelling in customer service and team leadership. Adept at building strong client relationships, explaining product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
Work History
Sales Associate
Pet Expo Distributors
08.2021 - Current
- Ensured sales growth by providing customer service and expert product knowledge.
- Assisted customers in selecting appropriate pet supplies, enhancing overall shopping experience.
- Managed inventory levels and organized merchandise displays to improve store aesthetics.
- Handled cash transactions efficiently, providing accuracy in financial exchanges.
- Built relationships with customers to encourage repeat business.
Supervisor
Chuck and Don's
08.2017 - 07.2021
- Supervised daily operations, ensuring company policies and procedures.
- Mentored team members and encouraged performance and customer service skills.
- Managed Inventory processes, ensuring stock discrepancies were corrected.
- Trained and mentored team members to enhance performance and customer service skills.
- Provided customer services effectively, creating a positive shopping experience.
Education
No Degree -
Normandale Community College
Minneapolis, MNNo Degree -
Mankato State University
MankatoHigh School Diploma -
Lakeville North High School
Lakeville06-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Money handling
- Flexible schedule
- Sales expertise
- Exceptional customer service
Timeline
Sales Associate
Pet Expo Distributors
08.2021 - Current
Supervisor
Chuck and Don's
08.2017 - 07.2021
No Degree -
Normandale Community College
No Degree -
Mankato State University
High School Diploma -
Lakeville North High School