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Dynamic commerce graduate and client-focused professional with progressive experience in financial services, retail operations, and team leadership. Currently serving as a Financial Cards Advisor at Servus Credit Union, bringing a strong foundation in banking products, member relationships, and contact center operations. With a background spanning supervisory retail roles and technical support, committed to growing within the financial services industry by leveraging diverse expertise, a strong work ethic, and a genuine passion for helping clients.

Since my last employment I have been caring for family members. previously having over 20 years’ experience within the customer service sector, I’ve developed excellent customer service skills. I’ve effectively undertaken a wide variety of roles which have included working face to face, in a call centre, as an assistant manager of a team of 15 staff and owning my own business. I have consistently maintained a high level of attendance and punctuality and I apply 100% commitment to every role that I undertake. I have a full driving licence, am willing to undertake any training necessary to progress within my career and can start work immediately.

Knowledgeable, enthusiastic Civil/Structural Engineer, with extensive project execution experience in the production, processing and refining of crude oil and natural gas. Career development includes international project execution experience in Canada and Venezuela. Canadian experience includes the Horizon Oil Sands, the Kearl Oil Sands and lately Fort Hills Projects. Venezuelan experience participation in international Projects located in Venezuela, like the Hamaca Crude Upgrader Project and Cerro Negro Gas Facilities Modification Project. Relevant positions occupied went from Senior Planner Scheduler, Lead Planner Scheduler, Project Coordinator and Senior Project Controls Specialist. Domestic experience in the Venezuelan oil industry includes participation in Gas Compression and Power Generation Plants infrastructure and Gas Pipelines Projects. Positions occupied went from Field Project Engineer, Senior Project Controls Engineer to Project Manager of Infrastructure on Gas Compression and Power Generation Plants. Experience gained during the professional career, domestic and internationally, had provided strengths on Project Execution Strategies development, Tendering, Negotiating and Administration of Design, Construction and EPC contracts. Also, skills development on Design and Implementation of Execution Tracking Systems in cost and schedule, including cost-time risk analysis for early detection and mitigation and the design of contracting guidelines, strategies, and procedures to maximize cost/schedule performance of contractors. Additionally, I enhanced abilities to communicate and perform in a multicultural environment, at various levels of professional expertise, to define key objectives and create the right environment for their achievement, interpersonal relationships, and junior professional’s supervision, coaching and mentoring, being bilingual (English – Spanish) and very conversant with computer related software.

I am an accomplished Health and Safety Specialist with 20 years of offshore oil and gas experience in various installation and construction environments across the U.K., Australia, Brazil, USA, West Africa and the Middle East. I am skilled in developing and implementing HSE policies, procedures, and management systems to ensure compliance with regulatory requirements and industry best practices. Proficient in conducting risk assessments, identifying hazards, and implementing effective control measures to minimize risks and improve overall safety performance. Strong knowledge of safety regulations, environmental management systems, and quality management systems. I have excellent leadership and communication skills, able to effectively train and educate employees on HSE practices and foster a culture of safety and continuous improvement. Dedicated to achieving operational excellence while ensuring the well- being of employees and the protection of the environment. I have a keen eye for detail and quickly assess and evaluate situations with the aptitude to anticipate and deal with problems effectively and productively. Overall, my goals are to contribute to my employer’s success through my determination to succeed in my working environment. Flexible for Relocation.
Professional advisor with strong focus on achieving results and fostering team collaboration. Skilled in strategic planning, problem-solving, and client relationship management. Known for adaptability and reliability in dynamic environments. Prepared to deliver impactful solutions and drive success in any advisory role.

McKenna Edmisten

Overview

Work History

Consultation Advisor

Behavioral Therapist

Preschool Teacher

Assistant Teacher

Manager

Education

Master of Science - Communications And Sciences Disorders

Bachelor of Science - Communications And Sciences Disorders

Skills

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Consultation Advisor

Behavioral Therapist

Preschool Teacher

Assistant Teacher

Manager

Master of Science - Communications And Sciences Disorders

Bachelor of Science - Communications And Sciences Disorders

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