McKenna Wilson
Le Sueur
Summary
Organized and dedicated Student with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Pinecrest Elementary School
08.2022 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Store Manager
Sunglass Hut
10.2021 - 07.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Fulfillment Expert
Target
11.2019 - 01.2022
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Interacted with guests in friendly and knowledgeable way.
- Followed orders precisely for correct items, sizes and quantities.
Concierge
Frenchies Modern Nail Care
04.2018 - 11.2021
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Boosted retail sales by recommending suitable nail and skin care products tailored to individual client needs.
Education
Licensed Esthetician -
Medspa Institute of America
Edina12.2024
Associate of Arts -
Inver Hills Community College
Inver Grove Heights, MN05.2021
High School Diploma -
Hastings High School
Hastings, MN06.2018
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Staff Management
- Relationship Building
- Strong multitasking
- Highly reliable
- Time Management
- Cash Handling
Timeline
Administrative Assistant
Pinecrest Elementary School
08.2022 - 08.2024
Store Manager
Sunglass Hut
10.2021 - 07.2022
Fulfillment Expert
Target
11.2019 - 01.2022
Concierge
Frenchies Modern Nail Care
04.2018 - 11.2021
Licensed Esthetician -
Medspa Institute of America
Associate of Arts -
Inver Hills Community College
High School Diploma -
Hastings High School
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