McKinsey Hickman
Shoreview
Summary
Dynamic and results-oriented professional with extensive experience in property management and healthcare. Excelled at Weidner Property Management by enhancing tenant satisfaction and streamlining lease processes. Skilled in tenant screening and providing exceptional service, demonstrated through effective training and mentoring. Proven ability to manage complex situations and improve operational efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Leasing Specialist
Weidner Property Management
03.2023 - Current
- Pleasantly greeted visitors to office, asked questions and offered assistance.
- Set appointment times for individuals to tour facilities and see available units.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Created proposals, lease offers and documents for incoming and current tenancies.
Leasing Consultant
Monarch Investment & Management
08.2020 - 02.2023
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Collected rent and tracked resident payments and information in computer system.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Medical Assistant
The Wellstead of Rogers and Diamond Crest
09.2016 - 03.2019
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Education
Associate of Applied Science - Health Information Management
Anoka Ramsey Technical College
Anoka, MN05-2026
High School Diploma -
Elk River High School
Elk River, MN01-2015
Skills
- Information analysis
- Application processing
- Record keeping
- Telephone and email etiquette
- Complaint investigations
- Training and mentoring
Timeline
Leasing Specialist
Weidner Property Management
03.2023 - Current
Leasing Consultant
Monarch Investment & Management
08.2020 - 02.2023
Medical Assistant
The Wellstead of Rogers and Diamond Crest
09.2016 - 03.2019
Associate of Applied Science - Health Information Management
Anoka Ramsey Technical College
High School Diploma -
Elk River High School
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