Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
In home daycare provider
Self employed
Maple Lake
06.2018 - Current
Supervise daily activities to ensure safety and well-being of children.
Developed a strong relationship with families through regular communication and updates.
Kept up to date on all policies and paperwork.
Create and implement age appropriate activities and lesson plans for learning.
Provide a clean, safe and organized area.
Establish and maintain daily schedule.
General Manager
Burger King
Plymouth
03.2003 - 05.2018
Managed daily restaurant operations and ensured compliance with company standards.
Trained and developed team members to enhance service quality and efficiency.
Enforced health and safety regulations to ensure a safe dining environment.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Conducted performance evaluations and provided constructive feedback to staff.