Megan O'Brien
Woodbury
Summary
Knowledgeable Area Manager with solid background in managing multiple locations effectively. Successfully led a team of Program Coordinators to achieve continued success in the individuals we support. Demonstrated strong leadership and problem-solving skills to drive team performance and meet organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Area Manager
Stepping Out by Options Residential, Inc
10.2023 - Current
- Managed daily operations for six homes located in Hastings.
- Provide support and oversight to five Program Coordinators.
- Lead and train Program Coordinators with the understanding of the Organizations Core Values and mission.
- Conducted monthly site meetings to promote consistency with training and programming.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Complete site audits and licensing paperwork.
Program Coordinator
Stepping Out, Inc
10.2014 - 10.2023
- Managed a home of four individuals and eight to ten employees.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Conducted monthly site meetings and participated in on-going training for employees.
- Completed annual and quarterly reports.
- Regular communication with team members.
Direct Support Professional
Stepping Out, Inc
01.2014 - 10.2014
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Medication administration.
Education
No Degree - Communication Disorders
Minnesota State University, Mankato
Mankato, MNSkills
- Staff management and training
- Operations management
- Employee coaching
- Team development
- Time management
- Organizational skills; attention to detail
Certification
Designated Coordinator/Manager Development Program
Timeline
Area Manager
Stepping Out by Options Residential, Inc
10.2023 - Current
Program Coordinator
Stepping Out, Inc
10.2014 - 10.2023
Direct Support Professional
Stepping Out, Inc
01.2014 - 10.2014
No Degree - Communication Disorders
Minnesota State University, Mankato
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