Megan Thomas
Minneapolis
Summary
Dynamic individual with hands-on experience in Property Management, Training and Development, and Public Speaking. Possesses talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
Work History
Senior Site Manager
Lang Nelson Associates
02.2020 - Current
- Manage operations of multiple 55+ Housing Communities simultaneously
- Lead site teams to accomplish goals in 5 key areas of business: Sales, Retention, Budget, Physical and Leadership
- Develop site specific strategies to enhance expectations and outcomes tailored to goals of each community
- Plan and implement relationship based sales and marketing program
- Training and development of new talent and less seasoned staff within company through mentorship and consultation
- Empower site staff through delegation and motivation
- Facilitate conflict resolution for both staff and residents
- Review and provide feedback on company policy and form changes
Ministry Leader
Serenity Village Community Church
01.2022 - 06.2025
- Prepare and deliver lesson plans that educate, empower, challenge and relate to the audience
- Deliver both formal and candid content through public speaking to diverse audiences
- Plan and configure logistical operations of monthly and quarterly events
Driving Instructor
Safeway Driving School
06.2019 - 12.2020
- Deliver previously prepared lesson plans to student drivers
- Capture and retain attention of student
- Facilitate a variety of learning activities in a classroom environment
Site Manager
Lang Nelson Associates
09.2017 - 02.2020
- Implement retention strategy that has most benefit to site/business
- Create marketing plan that sells value of community while increasing occupancy
- Oversee renovation schedule and quality control for 160 unit renovation
Assistant Manager
Lang Nelson Associates
03.2016 - 09.2017
- Support daily tasks and goals of site manager
- Learn and develop skills as assigned
- Ownership of sales and marketing goal setting and achievement
- Utilize retention strategies including value selling, negotiation, conflict resolution, and social programming
Education
Bachelor of Science - Architecture
University of Minnesota
Minneapolis, MN05-2013
Skills
- Coaching and Mentoring
- Relationship building
- Team building
- Operations management
- Problem-solving
- Multitasking and organization
- Verbal and written communication
- Customer relationship management
- Meeting deadlines
- Ability to receive and respond to criticism
- Resiliency
Timeline
Ministry Leader
Serenity Village Community Church
01.2022 - 06.2025
Senior Site Manager
Lang Nelson Associates
02.2020 - Current
Driving Instructor
Safeway Driving School
06.2019 - 12.2020
Site Manager
Lang Nelson Associates
09.2017 - 02.2020
Assistant Manager
Lang Nelson Associates
03.2016 - 09.2017
Bachelor of Science - Architecture
University of Minnesota
Awards
- Relentless Pursuit of Excellence Award Recipient 2021
- MADACs Award Winner 2021: Site Manager, Senior 201+ units