Detail-oriented professional with a versatile background in customer service and operational supervision. Proven ability to manage time effectively while ensuring adherence to compliance standards and enhancing team collaboration.
Overview
10
10
years of professional experience
Work History
Door Dasher
Door Dash
Savage
2024.07 - Current
Delivered food promptly to customers in various locations.
Communicated effectively with customers regarding order status and delivery times.
Adapted to changing schedules and high-demand periods effectively.
Restoration Specialist
Ameripro
Eagan
2024.06 - 2024.08
Conducted thorough assessments of damaged properties for restoration needs.
Collaborated with insurance adjusters to process claims efficiently.
Communicated regularly with customers regarding project updates and changes in order to ensure customer satisfaction.
Slots Supervisor
Little Six Casino
Prior Lake
2020.11 - 2024.06
Supervised slot machine operations and ensured compliance with gaming regulations.
Assisted in the development of training materials for new employees on slot operations.
Collaborated with other departments within the casino to ensure smooth operation of the slots area.
Slots Specialist
Little Six Casino
Prior Lake
2018.01 - 2020.11
Managed guest inquiries and resolved issues effectively.
Paid out jackpots and typed up and verified W-2's for jackpot winners.
Followed compliance guidelines by keeping up to date with new training and laws
Beverage Server
Little Six Casino
Prior Lake
2016.02 - 2018.01
Served beverages to guests in a fast-paced casino environment.
Maintained cleanliness and organization of the beverage service area.
Processed transactions accurately using point-of-sale systems.