Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Melanie Deschon

St.Paul

Summary

Dynamic Direct Support Professional with extensive experience at Merrick Inc., excelling in client care and crisis intervention. Proven ability to develop individualized service plans and foster trust with clients and families. Strong problem-solving skills and health compliance expertise enhance community integration and support for individuals with disabilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Merrick Inc
Vadnais Heights
11.2023 - Current
  • Monitored client health and well-being, reporting significant changes to supervisors.
  • Contributed to case reviews assessing client status and progress.
  • Leveraged database management system to track service hours and activity details.
  • Developed individualized service plans in collaboration with staff members.
  • Provided direct care, assisting individuals with intellectual and developmental disabilities in daily living activities.
  • Built strong rapport with clients and families to foster trust and communication.
  • Encouraged social skills development for community integration.
  • Accompanied clients on outings to promote independence and social interaction.

Cash Transit Armed Guard

Garda CL Great Lakes Inc
St.Paul
05.2023 - 10.2023
  • Assisted with loading and unloading cargo from vehicles when necessary.
  • Ensured secure transport of money between locations, while maintaining a high level of security awareness.
  • Investigated reported incidents to protect company assets.
  • Interacted with customers in a courteous manner to ensure customer satisfaction.
  • Maintained radio contact with dispatch throughout shifts to ensure timely response times.
  • Documented all activities accurately in logbooks according to company policy.
  • Observed safe driving practices at all times while operating company-owned vehicles.
  • Verified the accuracy of incoming and outgoing funds using established procedures.
  • Participated in training exercises designed to improve operational efficiency and safety measures.
  • Reported any suspicious activities or incidents immediately upon discovery.
  • Maintained strict adherence to safety protocols and cash handling procedures.

Logistics Associate

Funko
Everett
09.2021 - 09.2022
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked with cross-functional teams to achieve goals.

Education

Associate of Applied Science - Criminal Justice

Rassmussen
St.Cloud
03-2005

Skills

  • Client care and support
  • Crisis intervention and de-escalation
  • Communication and interpersonal skills
  • Problem solving and conflict resolution
  • Time management and organization
  • Health and safety compliance
  • Medication management and monitoring
  • Documentation and recordkeeping
  • Trust building and relationship management
  • Dementia and disability care
  • Emotional support and advocacy
  • Community integration strategies
  • First aid and CPR certification

Accomplishments

  • Recipient of multiple Eagle awards as well as nominations.
  • Recognition from superiors for exceeding expectation.

Certification

  • DOT License
  • Med passer Certification

Timeline

Direct Support Professional

Merrick Inc
11.2023 - Current

Cash Transit Armed Guard

Garda CL Great Lakes Inc
05.2023 - 10.2023

Logistics Associate

Funko
09.2021 - 09.2022

Associate of Applied Science - Criminal Justice

Rassmussen

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Melanie Deschon