Melissa Serritslev
Ramsey
Summary
Dynamic Volunteer and Event Coordinator with a proven track record at PACT Charter Schools, adept in community engagement and social media management. Excelled in boosting fundraising efforts and mentoring new volunteers, showcasing strong leadership and organizational skills. Known for transforming feedback into actionable insights, significantly enhancing volunteer satisfaction and participation.
Overview
1
1
Certification
Work History
Volunteer and Event Coordinator
PACT Charter Schools
08.2024 - Current
- Implemented feedback mechanisms to gather insights from volunteers for continuous improvement.
- Facilitated workshops for skill development, enhancing participants' confidence and knowledge.
- Managed social media outreach to promote volunteer opportunities and increase engagement.
- Conducted needs assessments for community programs to identify gaps and areas for improvement.
- Assisted with special events and programs.
- Coordinated community outreach initiatives by organizing events that increased awareness of local resources.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Education
B.A. Business Management - Business
Rasmussen University
Bloomington09.2024
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Team collaboration
- Leadership qualities
- Time management
- Adaptability and dependability
- Computer skills
- Flexible schedule
- Relationship building
- Customer service
- Community engagement
- Decision-making
- Event setup
- Answering phones
- Event planning
- Professional appearance
- Social media management
- Telephone etiquette
- Deadline adherence
- Conflict resolution
- Volunteer recruitment
- Fundraising
- Cultural awareness
- Data entry
- Fundraising events
- State Driver's license
- Disability awareness
- Administrative tasks
- Client relations strength
- Recordkeeping and confidentiality
- Filing and recordkeeping
- Documentation and reporting
- Document management
- Administrative support
- Project oversight
- Operations support
- Budgeting and finance
- Resource coordination
- Supply coordination
- Clerical support
- Volunteer coordination
- Friendly and outgoing
- Multitasking and organization
- Reliability and punctuality
- Clear communication
- Empathy and patience
- Team leadership
- Telephone and email etiquette
- Verbal and written communication
- Public relations
- Coaching and mentoring
- Data confidentiality
- Activity scheduling
- Report generation
- Volunteer orientation
- Donation management
- Marketing and promotion
- Multitasking
- Reliability
- Active listening
- Multitasking Abilities
- Self motivation
- Excellent communication
- Organizational skills
- Adaptability
- Emotional awareness
- Team building
- Effective communication
- Task prioritization
- Time management abilities
- Problem-solving abilities
- Analytical thinking
- Adaptability and flexibility
- Patient assessment
- Program planning
- Written communication
- Administration and management
Accomplishments
20 years of experience in cardiac care. Awarded theCollaborative Colleague Award at Allina Health 2007.
Worked on safe patient moving committee
Worked on unit council 3 terms
Worked on equipment committee 2 terms
Certification
Certified Nursing Assistant
CPR certification
BLS Basic Life Support
Timeline
Volunteer and Event Coordinator
PACT Charter Schools
08.2024 - Current
B.A. Business Management - Business
Rasmussen University
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