Offering positive and engaging personality, eager to learn and develop in recreational setting. Delivering understanding of activity coordination and safety measures, able to quickly grasp new concepts. Had a position of authority without the proper role. Always looking for things to better the work environment and customer satisfaction. Ready to use and develop organizational and communication skills in any new role.
Overview
4
4
years of professional experience
Work History
Lifeguard
Big Splash Water Park
Alexandria, MN
07.2024 - Current
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Attentively monitored swimmers to identify distress.
Upheld hygiene standards in pool and surrounding area.
Worked as Snackbar Attendent aiding costumers with purchases to get into the waterpark.
Worked as a Snackbar Attendent making food and serving it to customers
Worked as a Snackbar Attendent creating, mixing, and giving drinks to customers
Banquet Busser
Arrowwood Resort & Conference Center
02.2024 - Current
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Watched for server needs, proactively refilling water glasses and removing empty plates from tables.
Helped with replacing foods in buffet style dinners.
Placed and cleaned silverware needed for serving customers.
Convention Setup
Arrowwood Resort & Conference Center
11.2023 - Current
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Set tables and Chairs for either food gatherings or meetings at Arrowwood Resort.
Placed table cloths and decorations for Breakfast, Lunch, and Dinner meals.
Set up AV systems with projectors and TV's (with help) for necessary conventions.
Recreational Assistant
Arrowwood Resort & Conference Center
05.2023 - Current
Oversaw rental operations at Arrowwood Marina, performing maintenance and customer assistance tasks.
Showed all customers how to properly use equipment for optimal saftey.
Guided guests throughout the lake.
Provided Information about local places to visit or eat that they may find interesting.
Provided Assistance to people who needed help on the lake, for example, if they were to run out of gas.
Maintained cleanliness and workflow to better the overall efficiency in service delivery.
Managed cash register duties, ensuring accurate financial transactions and inventory control.
Provided seasonal rental services at Snow Center, facilitating skate and snowshoe use.
Watched over guests children for short periods of time so parents could enjoy their vacation.
Conducted regular equipment checks to ensure safety and operational readiness.
Assisted customers with cart services and beverage preparation at Atikiwa Golf Course.
Handled payment processes smoothly to ensure efficient service at the golf course.
Always performed more than the tasks at hand providing as a helpful assistant to Management.
Rental Shop Attendant
Andes Tower Hills
Alexandria, Minnesota
11.2021 - 05.2023
Configured skis and snowboards to align with customer specifications and needs.
Calculated DIN numbers based on shoe size, height, weight, and skiing ability for optimal safety.
Maintained clean, organized workspace to create welcoming environment for customers.
Resolved customer complaints promptly, ensuring high levels of satisfaction.
Maximized revenue through effective upselling of additional products and services.
Cultivated relationships with repeat customers by providing personalized service.
Demonstrated proper equipment usage to enhance safety and enjoyment.
Conducted daily inspections of rental inventory to verify maintenance and availability.
Performed multiple janitorial tasks throughout the entire resort