Meti Jafi
Bachelor Of Science In Management Information Systems
Bloomington,MN
Summary
A dedicated Management Information Technology student at Metropolitan State University, with experience in customer service, data management, and software systems. I am eager to apply my skills in database management, IT systems analysis, and business technology solutions to contribute to a dynamic IT role. Looking to gain hands-on experience through internships or full-time positions in the IT field.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Front Desk Associate
Hyatt House Mall of America
Minneapolis, Minnesota
10.2023 - Current
- Utilized hotel management software to manage guest reservations, assign rooms, and update guest profiles, demonstrating an understanding of software-based systems and data entry.
- Processed payments, balanced cash drawer, and maintained accurate financial records, ensuring a commitment to accuracy.
- Provided excellent customer service by responding to inquiries and resolving issues, enhancing communication skills.
Behavioral Assistant
Lake Counseling Services LLC
Minneapolis, Minnesota
05.2023 - 09.2023
- Assisted in identifying solutions to client challenges, applying effective time management and planning skills.
- Documented client behavior and progress, maintaining records with accuracy, which can be transferred to managing and analyzing data.
Data Entry and Sales Associate
G&L Furniture
Minneapolis, Minnesota
10.2021 - 01.2023
- Entered customer information, sales transactions, and inventory data into the store’s database, demonstrating attention to detail and database management.
- Collaborated with colleagues to meet sales goals, applying teamwork and problem-solving skills.
- Utilized software systems to track and update inventory, showing adaptability to various digital tools.
Education
Bachelor of Science - Management Information Technology
Metropolitan State University
St. Paul, MN 01.2021 - 05.2025
Skills
- Software & Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Hotel Management Software, Inventory Management Systems
- Technical Skills: Basic knowledge of Python, SQL, Database Management, IT Support
- Other Skills: Strong analytical skills, effective time management, detail-oriented, adaptable to new technologies, customer-focused
Timeline
Front Desk Associate
Hyatt House Mall of America
10.2023 - Current
Behavioral Assistant
Lake Counseling Services LLC
05.2023 - 09.2023
Data Entry and Sales Associate
G&L Furniture
10.2021 - 01.2023
Bachelor of Science - Management Information Technology
Metropolitan State University
01.2021 - 05.2025
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